If there is something you don't see defined here, feel free to contact our support, and we will include it in the list.

Active subscription — a member's subscription that has already started and is currently running, regardless of its price or other settings. Once created, the subscription is considered and remains active from its start date until its end or cancellation date, regardless of the payment status of the member's invoices.

Administrator — a user responsible for managing a specific location in Spacebring. Administrators can view and manage all the content in the location based on their permissions.

Active users — someone who engages with the member web portal or mobile app through bookings, payments, or by having a personal or company subscription, thereby creating value for your business.

Learn more: Understand active users

API & Webhooks — an add-on to the Spacebring subscription that enables you to build your own integrations and automated workflows between Spacebring’s core features and third-party software, such as CRM or access control solution.

Learn more: https://developer.spacebring.com/introduction

Benefit — a service, perk, or advantage offered to users that they can apply for. Usually, a benefit is a local discount, special offer, or coupon from your space partnership programs.

Learn more: Create a benefit

Contacts — a walk-in who leaves their contact details on the Reception app with the "Leave Contacts" feature when visiting your space. Contacts are usually people coming to your space to learn more about your pricing and membership plans or just see the space without booking anything.

Company — an entity that can include multiple users under one business name. A company allows accommodating a company subscription for billing the company with a single company invoice while granting common access to subscription perks to all company users (credits, day passes, discounts, access to the space, etc.)

Learn more: Create a company

Company manager — a company user who manages the company, receives and pays company invoices, can manage payment methods and other company settings.

Company user — a user who belongs to a specific company. Company users can interact with all the resources assigned to their company and share company subscription benefits, such as a common credit and day pass balance, discounts, access to the space, etc.

Coupon — a discount offered to customers with its specific rules, including the applicable products or services, the discount amount or percentage, and the number of times it can be redeemed. A coupon can be redeemed directly (by administrators) or through a promo code (by other users).

Learn more: Get started with coupons and promo codes

Credits — a payment method within the app that members can use for bookings and purchases.

Credit packages — bundles of credits that members can purchase to use for bookings and other services within member web portal and mobile app. Purchased credits are added to the member’s or company’s in-app credit balance.

Learn more: Sell credit packages

Floor plans — interactive visual layouts of a space that display real-time availability of rooms, desks and offices through color indicators. Floor plans allow users to make bookings directly from the plan and enable administrators to track space occupancy visually. Available as an add-on to the Spacebring subscription.

Learn more: Order floor plans

Member Web Portal — a branded web application of your space designed for your users to make bookings, payments and engage in all other interactions. Member Web Portal is accessed through a URL, runs in a web browser, and does not require downloading or installation. The Member Web Portal can be used across various devices, including desktops, tablets, and smartphones.

Day passes — a payment method within the app that members can use for booking a hot desk.

Learn more: Use day passes

Desk — a workstation that can be a shared space for daily or hourly bookings and a dedicated desk assigned to certain members. Desks can be booked with money, credits, or day passes.

Learn more: Add a desk

Host — a member who invited a visitor to the space and preregisters them for further check-in or approves a visit request if a visitor comes without preliminary registration.

Invoice — a bill with a list of goods or services and a statement of the total amount due provided to the user or company. Invoices are auto-generated and issued with subscriptions and can be created manually by administrators.

Location — a designated part of the app that corresponds to a specific physical space. The location contains resources (rooms, desks, offices) and services available to customers in this space, a community (members, nonmembers, and administrators), and unique location settings.

Member — a user who belongs to the community of a specific location and can access its member-only features and resources. Members can have credits, day passes, and subscriptions and view all content within the member web portal and mobile app with "Location Members" visibility and higher.

Member Mobile App — a white-label branded mobile application of your space where users can make bookings, payments and engage in all other interactions. The Member Mobile App includes all the same modules and opportunities as the Member Web Portal, but is designed specifically for mobile devices and appears on Google Play and App Store for download.

Learn more: Order Member Mobile Apps

Network — a group of locations under one brand. It includes a single name, logo, a unique URL, and more.

Network Settings — configurations of the network accessible exclusively to the owner through Spacebring. They include customization of the Member Web Portal's appearance, setup of the custom domain, and more.

Nonmember — a former member or a user who has made at least one booking, purchase, or order in the location, joined an event, or applied for a benefit. Nonmembers can see all the member web portal and mobile app content with the "Public" visibility.

Office — a physical private space that is available for applications for long-term rent.

Learn more: Add an office

Owner — a single user who is responsible for managing the entire network and subscription with Spacebring.

Parking Lot — an area designated for vehicle parking that can be booked for daily rent.

Learn more: Add a parking lot

Plan — a specific package of services that a user or company subscribes to, often referred to as a membership tier. Typically plans are used to organize Monthly Hot Desk, Dedicated Desk, Weekly Plan, etc.

Learn more: Create a plan

Promo code — a unique alphanumeric code associated with a coupon, which administrators can distribute to targeted users, allowing them to redeem the corresponding discount coupon.

Learn more: Get started with coupons and promo codes

Receipt — a document provided to a user that confirms the monetary payment for any service via the member web portal or mobile app. It serves as documented proof for a financial transaction, verifying that payment has been received.

Reception — an app for visitor check-in and check-out, speedy registration for unexpected visitors and collecting contacts of walk-ins. Available as an add-on to the Spacebring subscription.

Learn more: Enable Reception app

Report — a CSV file with the important data moving around the app. Administrators can export reports of different types.

Learn more: Create custom reports

Room — a physical space available for hourly bookings, typically used for meetings, conferences, or events.

Learn more: Add a room

Room Display — an app for showcasing real-time room availability on a tablet next to the room entrance, enabling bookings with QR code, and preventing abandoned bookings. Available as an add-on to Spacebring subscription.

Learn more: Enable Room Display app

Location Settings — the section in Spacebring for configuring general settings, billing, and modules for a specific location.

Spacebring — an admin dashboard and primary platform for administrators to manage their space.

Subscription — a recurring payment plan that grants a user or company access to certain services and benefits within your space and member web portal and mobile app and automates recurring invoice generation for them.

Learn more: Create a subscription

Product — items or services available for one-time purchase or rental on the Shop page. This could include merchandise, food, beverages, etc.

Learn more: Create a product

Transaction — an event of a user exchanging money, credits, or day passes for a product or service.

User roles — classifications assigned to users based on their permissions and activities within Spacebring and member web portal or mobile app: owner, administrator, member, company manager, company user, and nonmember.

Learn more: Understand user roles.

Visibility — the property of specific app resources and pages that defines which groups of users can access and view them in member web portal and mobile app.

Learn more: Understand and use visibility settings

Visitor — a coworking space guest who was registered by a member or requested a visit using the Reception app.