Reports are available to location administrators on the web and mobile application's Analytics page (the "Analytics" icon next to the location's name).
Create a report
Administrators can create custom reports (in CSV file format) with such data as:
Users
Companies
Transactions
Invoices
Invoice items
Room Bookings
Desk Bookings
Event Attendees
Shop Orders
Visitors
Support Tickets
To download a custom report, go to the Analytics page by pressing the "Analytics" icon next to the location's name > locate Create Report
at the top right and choose the report type.
You can download the custom reports from both web and mobile apps.
Types of reports
Report type | Subtypes (Filters) | Information included |
Users |
| All users' contact and billing information, their subscription details, and users' company names. |
Companies |
| List of companies created in the location with their subscription and billing details. |
Transactions |
| Complete list of transactions initiated with their date, description, amount, status, contact information of the users related to the transaction, links to receipts PDFs, and many more. |
Invoices |
| The total amount of the invoices issued, their numbers, tax breakdown, links to invoices PDFs, and users' and companies' information. |
Invoice items |
| Breakdown of all invoice items from users' and companies' invoices that describe what has been included in the invoice and the price for them with taxes. |
Room Bookings |
| All existing room bookings with data on their duration, price, owner, and creator details. |
Desk Bookings |
| All desk bookings made with price, user contact details, number of seats booked, etc. |
Event Attendees |
| List of all event attendees who purchased tickets for a specific or any event within the selected time range with their contact details, event title and information on ticket payment |
Orders |
| List of the orders made on the Shop page with data about purchased products, options, price, and user contact details.
|
Visitors |
| List of visits and contacts registered with their dates, visitor, contact, and host contact information. |
Support Tickets |
| List of support tickets created with the initial user's question, ticket type, status, creation date, and information of requested and assignee. |
FAQ
How can I export the list of users from the app?
How can I export the list of users from the app?
To download a list of your users along with their contact details, email addresses, and subscription information, generate the "Users" report type on the Analytics page > Create report
. You can choose to download a report that includes only your members, only nonmembers, or both groups of users by using the "Members" and "Nonmembers" switches on the report creation page.