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Sell credit packages
Updated this week

Your app allows you to sell credit packages to members.

Add credit packages

  1. Go to Locations > Settings > Credits.

2. Create a new credit package by pressing the Create button:
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3. Type the number of credits in the package and its price.

4. Press Save.

Where members buy credit packages

Once administrators add credit packages, they appear for members on the Membership > Credits page.

Only members can buy credits. Nonmembers need to join your location first.

  • Individual members go to Membership > "Personal" section > Credits > select a package under the "Buy Credits" section, and complete the payment.

  • Company managers and company members go to Membership > section under the company name > Credits > select a package under the "Buy Credits" section and complete the payment.

How members can pay for credit packages

Individual members

Company managers

How members see credit transactions

  • Upon successful payment, credits are added to the member or company account immediately, and members get a push notification.

  • Members can see the associated credits accrual record on the Membership > Credits > Transactions page.

  • If credits were purchased with a card, the transaction appears on the Membership > Payments > Transactions page.

  • If credits were purchased with an invoice, the new item is added to an upcoming invoice on the Membership > Invoices page.

Credit purchases can't be canceled or auto-refunded.

How administrators see credit transactions

  • If credits were purchased with a card, the transaction appears on Community > choose a user/company > Payments > Transactions page.

  • If credits were purchased with an invoice, the new item is added to an upcoming invoice on the member's or company's profile on the Community > choose a user/company > Invoices page.

  • Administrators can use the Payments tab on the Analytics page to gather data about credit purchases and analyze monthly revenue from credits.

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