Understand admin notifications

Admin notifications are alerts sent to administrators to keep them informed about location updates or other users' actions that may require their attention. These notifications are divided into two main categories:

Activities related to other users' accounts
Integration errors and disconnections

Administrators can receive and manage the following notifications:

Notification category	Notifications included
Customers	Activities that require administrators actions on the Customers page: New requests to join Company members removed Users reported User accounts deleted
Subscriptions	New successful plan sign-ups
Invoices	Payments succeeded Payments failed
Credit packages	New purchases
Rooms	New bookings created by the selected users Bookings canceled
Desks	New bookings created by the selected users Bookings canceled
Offices	New bookings created by the selected users Bookings canceled
Parking	New bookings created by the selected users Bookings canceled
Feed	New posts and comments under the post you created or commented on
Events	New attendees Tickets canceled
Shop	New orders purchased
Benefits	New applications submitted
Support	New tickets Updates on tickets assigned to the admin or commented by the admin
Integrations	Failures of the integration connections
Chats	Messages received by the administrators in chats

Administrators can manage notifications for users' bookings based on who created the booking:

Administrators
Location members
Network members
Nonmembers

Receive and manage admin notifications

Admin notifications appear to administrators in Spacebring on the Notifications page.

Each notification includes:

The name of the user or company
Description of the user's action
Name of the service in Spacebring with which the user or a company interacted (a resource, a plan, a product, etc.)

Administrators can click on the notification to reveal additional details about the activity. Administrators can view the customers' profiles by clicking on the company/user's name.

Some notifications may not appear on the Notifications page; however, they are still received as pushes or emails and can be seen in Spacebring, indicated by a red badge on the relevant page.

Notification	Visible in Spacebring
New requests to join	Customers
New Feed posts	Feed
New Feed comments	Feed
New Support tickets	Support > Tickets
New ticket updates	Support > Tickets
Chats	Chats

Administrators receive admin notifications via 2 channels:

Push notifications

All the enabled admin notifications always arrive as push notifications. Receive push notifications

Admin notifications can be enabled by following the steps below:

Go to Spacebring > tap (...) menu next to the network name > Account.
Go to Notifications.
Toggle the necessary switches.

Nonmembers' and invoice activity notifications are enabled by default.

Administrators receive notifications only about user activities they can manage according to their permissions.

Email notifications

Administrators can choose to receive all enabled admin notifications via email, in addition to push notifications.

For this, they to Spacebring > tap (...) menu next to the network name > Account > Notifications > enable the "Email" switch at the bottom of the page.

Use Chats

Manage user notifications

Understand refunds

Customize the administrators' permissions

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