Both your mobile and web apps, by default, send account and tracking notifications as push notifications, however, you need to grant permission for it in your device or browser settings.
Enable push notifications for mobile apps
To allow push notifications for your mobile app, find your app in your device settings and manage the notification settings for it. To do so, follow the guidelines for your operating system:
Enable push notifications for web app
Since on the web app, push notifications are sent via the browser, it is necessary to adjust push notifications permission for your app in the browser settings. Here are the guidelines on how to do it in different browsers:
You can also add your web app to your home screen to access it quickly and enable push notifications directly from the home screen.
Notes
Remember to regularly update your browser and mobile app to the latest versions to ensure a seamless push notification experience.
In instances when a user logs out or has push notifications disabled in their browser or device, the system cannot deliver a push notification to them. The user will receive notifications via email if enabled.