Sometimes, you don't want your entire team to have access to everything in Spacebring. Spacebring allows you to customize the permissions for various modules for each administrator.
Customizing administrators' permissions is only available on the Pro and Enterprise plans.
Permissions explained
Permission | Description |
Bookings | Administrators always regain read-only access to Rooms, Desks, Offices, and Parking pages. Without this permission, they cannot create bookings with "Free" and "External" payment methods, manage other users' bookings, and use coupons for booking resources. |
Customers | Administrators always regain read-only access to the Customers page. Without this permission, they cannot manage users and companies, subscriptions, invoices, and make any changes to the Customers page, and use coupons for buying credit packages. |
Feed | Administrators always regain access to view the Feed page and create posts. Without this permission, they cannot delete posts, comments, or pin posts. |
Events | Administrators always regain access to view and join all events on this page. Without this permission, they cannot join events with a "Free" payment method, manage other existing events and users' tickets, and use coupons for buying event tickets. |
Shop | Administrators always regain access to view shop products and orders. Without this permission, they cannot make orders with a "Free" external payment method, manage other users' orders and products, and use coupons for buying orders. |
Benefits | Administrators always regain access to view benefits and applications. Without this permission, they cannot add, edit, or delete anything. |
Support | Administrators always regain access to view all support tickets and create their own tickets. Without this, they cannot reply and manage ticket status, assignee, etc. |
Analytics | Without this, administrators cannot access the Analytics page. |
Settings | Without this, administrators cannot access the Settings page and make changes there. For example, they cannot manage modules, integrations, billing settings, credits per location, and general settings for configuring a location schedule, location name, description, etc. |
Notes
Only administrators with "Customers" permission can customize the permissions of other administrators.
If you want some administrators not to manage your permissions, you need to disable the "Customers" permission for such administrators.
If the owner becomes an administrator, they regain access as an administrator with all permissions.
Administrators can only receive notifications about user activities in the modules they have permissions for. Administrators can configure notifications they want to receive on the Notifications page, but they will only get the enabled notifications if they have a permission for the corresponding module. For example, an administrator will not receive notifications about invoice payments if they enable "Invoices" notifications while having no permission for Customers.
Customize permissions
You can manage permissions upon inviting a new administrator or editing them.
If you want to edit the existing permissions of the invited administrator, do the following:
Go to Spacebring > Customers > open the administrator.
Press the menu (...) top right > select "Edit.
Manage the necessary permissions and press
Save.
Tips on customizing permissions
Administrators can have different roles in your space, and based on their responsibilities, they need access to specific pages only.
We recommend you give the following permissions to such teammates:
Account manager: enable all permissions to invite members and create companies, manage subscriptions, and edit any content in the location if necessary.
Community manager: enable the "Support" and "Feed" permissions only. This administrator will be able to see all bookings, Customers, and other pages (except for Analytics and Location Settings), communicate with users in Feed, and fully manage Support, answering customers' questions.
Event manager: enable "Feed" and "Events" permissions. The administrator will be able only to manage feed posts, create new events, and handle new event registrations.
Accountant: enable the "Analytics" permission. The administrator will be able to access Analytics page and download custom reports on payments and invoices from there.