Sometimes, you don't want your entire team to have access to everything in Spacebring. You can customize which modules each administrator can manage.
Customizing administrators' permissions is only available on Pro and Enterprise plans.
Understand permissions
Permission | Description |
Bookings | Administrators always regain read-only access to Rooms, Desks, Offices, Parking, and Equipment pages. Without this permission, they cannot create bookings in the admin dashboard or manage users' bookings. |
Customers | Administrators always regain read-only access to the Customers page. Without this permission, they cannot manage users and companies, their subscriptions, invoices, credits, and day passes, and can't see invoices on the Invoices page. |
Feed | Administrators always regain read-only access to the Feed page. Without this permission, they cannot edit, pin, or delete posts or delete users' comments. They also can't create posts from the admin dashboard. |
Events | Administrators always regain read-only access to the Events page. Without this permission, they cannot create or manage events or manage users' tickets. |
Shop | Administrators always regain access to view shop products and orders. Without this permission, they cannot create or manage products or manage users' orders. |
Benefits | Administrators always regain access to view benefits and applications. Without this permission, they cannot add or manage benefits. |
Support | Administrators always regain access to view all support tickets. Without this permission, they cannot create and manage support tickets. |
Analytics | Without this, administrators cannot access the Analytics page. |
Settings | Without this, administrators cannot access or make any changes to the Location settings and Integrations, Plans, Discounts, Credit packages, Floors, and Guides. They gain view-only access to Resources but cannot edit and delete them. |
Notes
Only administrators with "Customers" permission can manage other admins' permissions. To prevent an admin from managing permissions, disable the "Customers" permission for them.
If the owner becomes an administrator, they regain access as an administrator with all permissions.
Administrators only receive notifications about user activities in the modules they have permissions for. Administrators can configure notifications they want to receive on the Notifications page, but they will only get the enabled notifications if they have a permission for the corresponding module. For example, an administrator will not receive notifications about invoice payments if they enable "Invoices" notifications while having no permission for Customers.
Customize permissions
You can manage permissions upon inviting a new administrator or editing them.
If you want to edit the existing permissions of the invited administrator, do the following:
Go to Spacebring > Customers > open the administrator.
Press the menu (...) top right > select
Edit.
Manage the necessary permissions and press
Save.
Tips on customizing permissions
Administrators can have different roles in your space, and based on their responsibilities, they need access to specific pages only.
We recommend you give the following permissions to such teammates:
Account manager: enable all permissions to invite members and create companies, manage subscriptions, and edit any content in the location if necessary.
Community manager: enable the "Support" and "Feed" permissions only. This administrator will be able to see all bookings, Customers, and other pages (except for Analytics, Location settings, and Integrations), communicate with users in Feed, and fully manage Support, answering customers' questions.
Event manager: enable "Feed" and "Events" permissions. The administrator will be able only to manage feed posts, create new events, and handle new event registrations.
Accountant: enable the "Analytics" permission. The administrator will be able to access Analytics page and download custom reports on payments and invoices from there.