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How to give and charge credits
How to give and charge credits
Updated over 3 weeks ago

Expiring credits are usually received and expire with the subscription, while permanent credits are purchased as a credit package. How to use credits
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However, there may be situations where it is necessary to give or charge credits from the member's or company's balance manually, and Spacebring allows you to do so.

How to give credits

  1. Go to Spacebring > Customers > pick a user or a company > Credits.

  2. Press + next to expiring or permanent credits > enter the amount > if needed, type the reason for giving credits in the "Description field" to help members recognize the transaction > press Give.

  3. The member will get a push notification about the credit transaction and can also check it in the member web portal and mobile app on the Locations > Membership > Credits > Transactions page.

How to charge credits

  1. Go to Spacebring > Customers > pick a user or a company > Credits.

  2. Press - next to expiring or permanent credits > enter the amount > if needed, type the reason for giving credits in the "Description field" to help members recognize the transaction > press Charge.

  3. The member will get a push notification about the credit transaction and can also check it in the member web portal and mobile app on the Locations > Membership > Credits > Transactions page.

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