Your membership plans may include discounts on different services and resources in your space as a part of the plan benefits.
Discount types
Money (payments made with a card, invoices)
Credits (payments made with company or personal credits)
Set discounts in plans
Ensure you have set full nonmember prices for your products and services in the app.
Go to Spacebring > Billing > Plans > edit an existing plan or create a new one.
Scroll to the "Discounts" section to apply discounts on specific app pages (e.g., 30% off on Rooms, 50% off on Events, etc.).
Create a subscription for a customer by selecting this plan or letting users sign up for this plan by themselves.
Once a customer’s subscription begins, eligible users will see discounted prices on pages where the discount is enabled, both in the member web portal and mobile app. For example, if a discount is enabled for Rooms, users will see the reduced prices for all rooms.
For expiring discounts, limited-redemption discounts, or discounts on individual resources rather than the entire app page, use coupons and promo codes instead of subscription-based discounts.
Notes
Discounts:
Discounts apply to relevant prices across all locations.
If a user has discounts from both personal and company subscriptions, the higher discount takes precedence.
To apply discounts to prices in credits, enable the "Discount" switch in Location settings > Credits.
FAQs
Why was a customer able to pay with a discount if they didn’t have a subscription at this location?
Why was a customer able to pay with a discount if they didn’t have a subscription at this location?
Subscription-based discounts from active subscriptions apply across all locations. Check if the customer has a subscription with a discount at another location.
How do I set special pricing on rooms (or other resources/services) for a specific customer?
How do I set special pricing on rooms (or other resources/services) for a specific customer?
You can provide custom pricing to a customer by setting a discount percentage on Rooms in their subscription.
For this, go to this customer's profile > open subscription > click on the subscription item > set it up in the "Discounts" section.
Once set, the customer will see the reduced pricing for all relevant resources in the member web portal and mobile app.