A membership plan, or simply "plan," is a specific package of services customers can sign up for on a long-term recurring basis. Typical examples of plans that coworking spaces offer are:
Monthly hot desk plan
Flex membership plan
Dedicated desk plan
Virtual office plan
Weekly coworking plan
You can also create any other types of membership plans you offer as plans. If you provide parking lots and lockers to your users, you can create distinct plans such as "Parking" and "Locker". These plans will function as standalone memberships and also as add-ons to the primary subscription.
Create a plan
To create a plan, open Spacebring and do the following:
Plan name — type any text for your reference. The plan name will appear on the Customers overview and invoice transactions.
Cycle — the interval of plan validity and frequency of subscription renewal. It can be either 1 day, 1 week, 1 month, 3 months, 6 months, or 1 year.
Description — a user-friendly explanation of what is included in the plan. The description is shown when people sign up for plans.
Price — the membership fee for one cycle. Invoicing must be enabled for this option to show up.
Custom tax rate — enable to set a custom tax rate for the plan if the fixed location tax doesn't apply to it.
Sign-up
Disable "Sign-up" if:
This is a plan for renting a specific resource by subscribing to which users get their own assigned resource (room, desk, office, parking space, or equipment). Configure sign-ups via resources
The plan should remain hidden from the public and be used internally by administrators as a template for creating subscriptions.
Enable and set to "Immediate" sign-up type if users should see this plan in the general list of plans under the
Sign up
button. Enable it when:Subscribing to this plan doesn't provide users with their own assigned resource (e.g., room, dedicated desk, office, parking space, or equipment).
This plan provides general coworking access or shared-use membership.
This plan includes a package of credits or day passes for on-demand bookings. Configure sign-ups via the "Sign up" button
Enable and set to "Request" sign-up type if:
The plan doesn't allow immediate sign-ups and requires applications. Configure plan sign-up requests
Minimum commitment — enable to define the minimum commitment period for the plan (in cycles) to configure the shortest possible term for your customers. The Minimum commitment is automatically applied only when users subscribe independently, not when an administrator creates a subscription.
Sign-up settings | Meaning |
Enabled with the "Request" type | Users can request a sign-up for the plan. Administrators process requests as support tickets. |
Enabled with the "Immediate" type | Users can sign up for the plan immediately and make the payment without contacting an administrator. |
Disabled | Users cannot see the plan in the app among other plans and sign up or apply for it. Only administrators can see the plan and select it when creating a subscription for the user or company. |
Enabled "Minimum commitment" | Users automatically subscribe to the minimum commitment period you set within the plan.
|
Disabled "Minimum commitment" | Users subscribe to the plan and can manage the plan renewal during the sign-up process. |
Credits — the number of expiring credits that will be given to a company or individual user every cycle. These credits expire at the end of every cycle. Credits must be enabled for this option to show up.
Day passes - the number of temporary day passes that will be given to a company or individual user every cycle for booking a hot desk. The day passes expire at the end of every cycle. Day passes must be enabled for this option to show up.
Discounts — offer a lower price to book rooms and desks, and purchase event tickets and services.
Access — grant access to a certain group for as long as the plan is active.
Printing - grant printing access to a certain group for as long as the plan is active.
3. Tap Save
.
4. All the plans added will become available for creating the subscription and plan sign-up or sign-up requests.
Our recommendations
To offer targeted discounts on specific plans for selected customers, use coupons and promo codes for subscription items. Create coupons and apply them directly when creating subscriptions for users and companies, or share the promo code with customers to redeem the discount on their own when they sign up.
FAQ
How to create a custom plan for one customer?
How to create a custom plan for one customer?
Start creating the subscription for your customer, keep "Custom" in the "Plan" section and manually type the plan name, and price, and fill out other necessary fields.