Edit a subscription
Updated over a week ago

How to edit a subscription

To edit a member's or company's subscription, follow the steps below.

  1. Go to Locations > Community and select a user/company.

  2. Open their profile and locate the "Subscription" section. Press on the active subscription and make your changes.

  3. Press Save.

What you can edit

Subscription elements

How changes apply

Period

Cannot be changed.

Start Date

Can be changed if the subscription has yet to start.

End Renewal

The change takes effect immediately.

Items

Removing and adding subscription items takes effect with the next subscription renewal.

Plan

You can select a different plan as long as it has the same period as the current one. The change takes effect with the next subscrtiption renewal.

Quantity

The change affects the total price, credits, and day pass numbers and takes effect with the next subscription renewal.

Price

The change takes effect with the next subscrtiption renewal.

Custom Tax Rate

The change takes effect with the next subscrtiption renewal.

Expiring credits

The change takes effect with the next subscrtiption renewal.

Expiring day passes

The change takes effect with the next subscrtiption renewal.

Discounts

The change takes effect immediately.

Access

The change takes effect immediately.

Printing

The change takes effect immediately.

Assignments

The change takes effect immediately.

Pay with invoice

The change takes effect immediately.

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