How to edit a subscription
To edit a member's or company's subscription, follow the steps below.
Go to Locations > Community and select a user/company.
Open their profile and locate the "Subscription" section. Press on the active subscription and make your changes.
Press
Save
.
What you can edit
Subscription elements | How changes apply |
Period | Cannot be changed. |
Start Date | Can be changed if the subscription has yet to start. |
End Renewal | The change takes effect immediately. |
Items | Removing and adding subscription items takes effect with the next subscription renewal. |
Plan | You can select a different plan as long as it has the same period as the current one. The change takes effect with the next subscrtiption renewal. |
Quantity | The change affects the total price, credits, and day pass numbers and takes effect with the next subscription renewal. |
Price | The change takes effect with the next subscrtiption renewal. |
Custom Tax Rate | The change takes effect with the next subscrtiption renewal. |
Expiring credits | The change takes effect with the next subscrtiption renewal. |
Expiring day passes | The change takes effect with the next subscrtiption renewal. |
Discounts | The change takes effect immediately. |
Access | The change takes effect immediately. |
Printing | The change takes effect immediately. |
Assignments | The change takes effect immediately. |
Pay with invoice | The change takes effect immediately. |