Spacebring allows you to issue invoices to members and nonmembers for recurring and one-off services.
To configure invoicing for the specific location, go to Spacebring > tap the (...) next to the location name > Location settings > Billing.
"General" tab
Enter your legal business name. Then, in the "Address" section, provide your company details — such as business address and tax identification number. This information will appear on all invoices and receipts to help your customers easily recognize your business.
In the "Accounting email" field, add your accounting system's inbox email. All invoices and receipts from this location will be sent to this email. Integrate with your accounting app
Until the "Address" section is filled out, the system will continue using the information from "Billing details (Legacy)".
"Subscriptions" tab
"Invoicing" tab
Toggle the "Invoicing" switch.
Choose the "Invoice type":
Invoice — all invoices and related emails will be titled "Invoice".
Proforma invoice — all invoices and related emails will be titled "Proforma invoice".
Specify the "Payment due" — number of days after the invoice issuance date. Spacebring will automatically calculate and set the due date for each invoice. You can customize the payment due for individual invoices.
Manage the "Payment retries and reminders" switch.
If needed, add an alternative currency to convert the invoices of particular customers. All other invoices will use the location's default currency.
Fill in the "Footer" field to add extra details appearing at the bottom of all invoice and receipt PDFs. For example, your bank account if you accept manual transfers.
"Taxes" tab
Once done, administrators can create subscriptions and issue one-off invoices.
Updates to the billing address or invoice and receipt footer will reflect on new invoices and receipts only, generated after the change was made.
FAQs
Our billing details have changed. How to update them in the system so that new billing details appear on invoices?
Our billing details have changed. How to update them in the system so that new billing details appear on invoices?
To update billing details on invoices sent to your customers, go to Location settings > Billing > "General" tab > update your legal name, add an address, or tax ID.
To update billing details on invoices from Spacebring to you, as an owner, go to Network settings > Billing page > Update payment information, invoicing address, and download invoices in the "Plan" section.
Once edited, all future invoices will reflect your updated billing details.
Why do some users not receive invoices automatically?
Why do some users not receive invoices automatically?
There are several reasons why a member might not receive their invoice:
Email delivery issues: The email address on file may be incorrect, or the invoice email may be blocked by spam filters. Double-check that the member's email is accurate and active.
Spam or junk folder: Invoices might be delivered, but end up in the member’s spam or junk folder. Encourage members to check these folders and mark the sender as safe.
Auto-invoicing disabled: The member may have the "Auto-invoice" setting turned off, which means invoices won’t be generated or sent automatically.
No company manager assigned: If the invoice is meant to be sent to a company, make sure a company manager has been assigned. Without one, the invoice is generated but not delivered to anyone.