Spacebring allows you to issue invoices to members and nonmembers for recurring and one-off services.
To configure invoicing for the specific location, go to Spacebring > tap the (...) next to the location name > Location settings > Billing.
"General" tab
In the "Billing details" field, enter your company details (company name, business address, tax identification number, etc.). This information will appear on all invoices and receipts to help your customers recognize your business.
In the "Accounting email" field, add your accounting system's inbox email. All invoices and receipts from this location will be sent to this email. Integrate with your accounting app
"Subscriptions" tab
"Invoicing" tab
Toggle the "Invoicing" switch.
Choose the "Invoice type":
Invoice — all invoices and related emails will be titled "Invoice".
Proforma invoice — all invoices and related emails will be titled "Proforma invoice".
Fill in the "Bank account" field if you accept bank transfers. Your bank account details will appear on all invoices.
Specify the "Payment due" — number of days after the invoice issuance date. Spacebring will automatically calculate and set the due date for each invoice. You can customize the payment due for individual invoices.
If needed, add an alternative currency to convert the invoices of particular customers. All other invoices will use the location's default currency.
"Taxes" tab
Once done, administrators can create subscriptions and issue one-off invoices.
Updates to billing details or bank account information will reflect on new invoices and receipts only, generated after the change was made.
FAQs
Our billing details have changed. How to update them in the system so that new billing details appear on invoices?
Our billing details have changed. How to update them in the system so that new billing details appear on invoices?
To update billing details on invoices sent to your customers, go to Location settings > Billing > "General" tab > update the "Billing details" field.
To update billing details on invoices from Spacebring to you, as an owner, go to Network settings > Billing page > Update payment information, invoicing address, and download invoices in the "Plan" section.
Once edited, all future invoices will reflect your updated billing details.
Why do some users not receive invoices automatically?
Why do some users not receive invoices automatically?
There are several reasons why a member might not receive their invoice:
Email delivery issues: The email address on file may be incorrect, or the invoice email may be blocked by spam filters. Double-check that the member's email is accurate and active.
Spam or junk folder: Invoices might be delivered, but end up in the member’s spam or junk folder. Encourage members to check these folders and mark the sender as safe.
Auto-invoicing disabled: The member may have the "Auto-invoice" setting turned off, which means invoices won’t be generated or sent automatically.
No company manager assigned: If the invoice is meant to be sent to a company, make sure a company manager has been assigned. Without one, the invoice is generated but not delivered to anyone.
How do I add our VAT number to invoices?
How do I add our VAT number to invoices?
Go to Spacebring > tap the (...) next to the location name > Location settings > Billing > "General" tab.
Fill out the information in the "Billing Details" field.
Once added, it will appear on all newly generated invoices and receipts.