Spacebring allows you to issue invoices to members and nonmembers to charge them for recurring and one-off services.
To configure the invoicing in the specific location, do the following:
Go to Spacebring > tap the (...) next to the location name > Location settings > Billing.
Fill out information about your company (business name, address, etc.) in the "Billing details" field.
Enable the "Invoicing" switch.
Select the desired value for the "Invoice type" dropdown:
Invoice - all the invoices generated in the location and related emails will be titled as "Invoice".
Proforma invoice - all the invoices generated in the location and related emails will be titled as "Proforma Invoice".
Fill in the "Bank Account" field.
Specify the "Payment due," and your app will automatically count the invoice due date. Also, you can customize the payment due for individual invoices.
Your billing details will appear on invoices and receipts to your customers. Bank account details will appear only on the invoices.
7. Now, administrators can create subscriptions and issue one-off invoices.
The app's default currency used for all prices in the location is set when creating the location. If necessary, you can add an alternative currency and apply it to invoices for particular companies and members. Use alternative currency.
Only newly generated receipts will have the new billing details stated, as well as only new invoices will have updated bank account details.
FAQs
Our billing details have changed. How to update them in the system so new billing details appear on invoices?
Our billing details have changed. How to update them in the system so new billing details appear on invoices?
To update billing details on invoices sent to your customers, go to Location settings > Billing > update the "Billing details" field.
To update billing details on invoices from Spacebring to you, as an owner, go to Network settings > Billing page > Update payment information, invoicing address, and download invoices in the "Plan" section.
Once edited, all future invoices will reflect your updated billing details.
Why do some users not receive invoices automatically?
Why do some users not receive invoices automatically?
There are a few reasons why members might not receive their invoices:
1. There could be an issue with their email address. Sometimes, the invoice might not be delivered due to spam filters or if the email address needs to be corrected.
2. It's possible that the member received the invoice, but it ended up in their spam folder. Encourage them to check their spam folder for any missed invoices.
3. The "Auto-Invoice" option might be turned off for the member. This means that invoices are not generated automatically for them.
4. If the invoice was sent to the company, it's essential to ensure that a company manager has been selected. If no company manager is appointed, the invoice is generated but doesn't arrive to anyone.