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Use alternative currency

Updated over a week ago

You can add alternative currencies in addition to your main location currency and assign them to all or specific customers. All invoices or purchases for those customers will be automatically converted.

Use alternative currencies when:

  • Your main location pricing is set in a stable currency, but customers need to pay in your local currency.

  • Specific customers (e.g, foreigners) require payments in a different currency.
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Add an alternative currency

  1. Click the menu (...) next to the location name > go to the Location settings.

  2. Go to Billing > "Invoicing" tab.

  3. In the "Alternative currencies" section, press Add currency.

  4. Select the currency.

  5. Choose how the exchange rate is updated:

    • Turn on "Auto-update rate" and select a "Provider". Rates are updated once per hour based on the provider's data.

    • Leave "Auto-update rate" off and update the rate manually when needed.

Apply an alternative currency

To all customers

  1. Go to Location settings > Billing > "Invoicing" tab.

  2. Select it as the "Default alternative currency".

The default alternative currency will apply to all customers who register after this change. Your existing customers won't be affected.

To specific customers

  1. Go to the Customers page > open the customer's profile > Billing.

  2. On the right-hand panel, enable "Alternative currency" and choose the currency.

How alternative currency works

One-off purchases

  • Customers see prices for all resources and services in your main currency (e.g., USD).

  • When they start a booking or make a purchase, the amount is automatically converted using the current exchange rate.

  • At checkout, customers see the converted amount in the alternative currency (e.g., EUR).

  • Receipt breakdown displays the amounts in the alternative currency, too.

Invoices

  • Invoice drafts appear in the main currency.

  • When the invoice is issued, the system converts the amounts using the exchange rate at that moment.

  • After issuance, the invoice breakdown and PDF appear in the alternative currency (e.g., EUR).

If you turned off the "Auto-update rate", be sure to update the exchange rate manually before issuing the invoice.

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