You can make the following changes to your subscription with Spacebring:
1. Update payment information, invoicing address, and download invoices
The owner goes to Spacebring > clicks (...) menu next to the network name on the left-side panel > Network settings.
Go to Billing > click Update payment information, invoicing address, and download invoices in the "Plan" section.
For both monthly and annual subscriptions, we exclusively accept card payments.
2. Upgrade the plan and purchase add-ons
The owner follows the steps from the Upgrade subscription with Spacebring guide.
3. Cancel subscription or downgrade
Contact us at [email protected] to cancel or downgrade your Spacebring subscription.
Please note that only the owner can request a cancellation.
When canceling the subscription, all unpaid invoices must be settled.
Make sure your request complies with the Spacebring Terms of Use you agreed to. Review them here
4. Switch from monthly to yearly billing
Log in to Spacebring as an owner > click the (...) menu next to the network name on the left-side panel > Network settings > Billing.
Press the
Upgrade
button in the "Plan" section.On the Customize your plan page, select your current plan. Under your company name, select "Yearly" option.
Select the desired add-on if necessary and click
Continue
.Sign the price quote and confirm your choice. Check the invoice sent to your billing email address and complete the payment if the initial payment attempt fails.