You can make the following changes to your subscription with Spacebring:
1. Update payment information, invoicing address, and download invoices
The owner goes to Spacebring > clicks (...) menu next to the network name on the left-side panel > Network settings.
Go to Billing > click Update payment information, invoicing address, and download invoices in the "Plan" section.
For both monthly and annual subscriptions, we exclusively accept card payments.
2. Upgrade the plan and purchase add-ons
The owner follows the steps from the Upgrade subscription with Spacebring guide.
3. Cancel subscription or downgrade
Contact us at [email protected] to cancel or downgrade your Spacebring subscription.
Please note that only the owner can request a cancellation.
When canceling the subscription, all unpaid invoices must be settled.
Make sure your request complies with the Spacebring Terms of Use you agreed to. Review them here. Key terms for cancellation include:
You can cancel your subscription only after your Minimum Subscription Term has ended.
You must provide us with a written notice of non-renewal at least 3 days before your current Subscription Period ends.
4. Switch from monthly to yearly billing
Log in to Spacebring as an owner > click the (...) menu next to the network name on the left-side panel > Network settings > Billing.
Press the
Upgradebutton in the "Plan" section.On the Customize your plan page, select your current plan. Under your company name, select "Yearly" option.
Select the desired add-on if necessary and click
Continue.Sign the price quote and confirm your choice. Check the invoice sent to your billing email address and complete the payment if the initial payment attempt fails.
FAQs
Can we switch our Spacebring subscription payments to USD or another currency instead of EUR?
Can we switch our Spacebring subscription payments to USD or another currency instead of EUR?
Spacebring's billing system is unified and fully automated, with EUR as the default currency for all invoices.
If you're using a different currency, your bank or payment provider will automatically handle the currency conversion at the current exchange rate when the invoice payment is processed.
As a result, the equivalent amount in your local currency will appear on your bank or card statement at the time of payment.