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Add a desk

Add your hot desks and dedicated desks

Updated over a week ago

Use the Desks page to feature all your workstations.
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You can add two types of resources to the Desks page: hot desks and dedicated desks.

Type

Explanation

Usage Recommendations

Hot Desk

These are shared desks that are not dedicated to a specific person or company and must be booked daily.

  • Nonmembers make one-off bookings on demand by paying the monetary price.

  • Members with hot desk plans check in on their arrival to the space by making a booking with a day pass.

Dedicated Desk

These are not shared desks that are dedicated to particular members during their subscription period.

  • Nonmembers can book for one day to try out this product.

  • Members don't book since everyone has their dedicated seats assigned to them with a subscription to a dedicated desk plan.

Enable Desks

To enable the Desks, please follow the steps below:

  1. Go to Locations > Settings page (the "Settings" icon next to the location's name) > Desks.

  2. Turn on the "Desks" switch and configure the "Book Ahead" settings.

Add a desk

  1. Navigate to the Locations > Settings page > Desks.

  2. Scroll down and press the Add button under all the desks.

  3. Enter the desk information:

  • Desk photo in 2x1 aspect ratio. On the desk button, the image will be cropped to a square and centered. On a booking page, it'll show uncropped.

  • Type

    • Hot Desk

    • Dedicated Desk

  • Desk name.

  • Desk description that will appear on the booking page. Include any essential information your customers need to know before booking.

  • Seating Capacity. Specify the number of seats that you allow for this desk.

  • Payment methods for booking a desk. All prices are per seat per day.

  • Visibility. Manage the desk visibility level to administrators, location members, network members, or the public.

  • Booking. Determine which groups of users can immediately book the desk, while others can apply for a booking.

3. Press Create.

Desk Booking Permissions

Booking Setting

Meaning

Administrators

Only administrators can make bookings immediately, while all the other users can apply for bookings.

Location Members

Administrators and location members can make bookings immediately, while all the other users can apply for bookings.

Network Members

Administrators, location members, and network members can make bookings immediately, while nonmembers can apply for bookings.

Public

All users can make bookings for the desk immediately.

By default, the "Booking" permission setting is set as "Public". However, you can change the setting for certain desks if you do not want all users to book the desk immediately.

FAQ

How can I block off desks from bookings for several days?

If you are having an event in the space or holidays are coming, mark the corresponding dates as closed in your location schedule so that all rooms and desks are unavailable for bookings by your customers on those dates.

How can I check the user's desk bookings in the app?

Quickly check and verify your customers' booking in any of these ways:

  1. Navigate to Locations > Desks > select a date > tap the list button at the top right. By opening a desk booking, you'll find all the information about the booker.

  2. Visit the Notifications page to see all bookings according to your notification settings. Manage notifications

  3. Ask your customer to show you the booking right in their web or mobile app on the Account page > Desk Bookings > open a booking for the necessary day.

How to define the desk booking schedule for members and nonmembers?

Configure the booking schedule in your location's settings. Configure the location schedule

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