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Create a product

Set up shop products for customers to order

Updated over a week ago

Sell additional services, such as food or merch, to your customers.

Enable Shop

  1. Click the menu (...) near the location name on the left-side panel.

  2. Go to Location settings > Service > enable the "Shop" switch.

  3. Create product categories to group your products by type. For example, "Cafe", "Merch", "Services", etc.

  4. Enable the "Order confirmation email" switch and customize your confirmation email template.

Users automatically receive the customized order confirmation email text after each order.

Add products

  1. Go to Service > Shop > press Add product in the top right corner.

  2. Configure the product details:

Product property

Meaning

Cover photo

A picture with a 2x1 ratio.

Title

The title of the product.

Description

Details you’d like users to know when ordering.

Category

Select which category the product belongs to.

Featured

If enabled, the product will be prominently pinned at the top of the Shop page.

Options

Add variations for the product. For example, if you're selling a branded T-shirt, your options might be different sizes and colors. If you're selling coffee, options could include "Latte" or "Americano." For each product option set:

  • Name — the name of the product.

  • Description — extra details about this specific option.

  • Available for order — toggle this on to make the option available for order. If it's turned off, the option will appear as greyed out and unavailable.

  • Limited quantity — if you have a limited number of items in stock, enable this option and enter the available quantity. The system will automatically show this option as "Out of stock" once this number of items is ordered. Manage shop product availability

  • Pricing — set price in money and/or credits per item and set a custom tax rate, if it's different from your location's default tax rate.

Order

  • If enabled, the Order button will appear under this product, allowing customers to purchase it.

  • If disabled, the product will be listed without the Order button.

Refund policy

Select whether orders are refundable. If an automatic refund is possible, it will only be processed if users cancel their orders while still in the "New" status.

Visibility

Manage access to the product by making it visible to administrators, location members, network members, or the public.

Customers can explore and purchase products on the Shop page.

While customers can order products by themselves, administrators can also add any shop product as an item to customer's invoice.

Promote shop products

Spacebring lets you effortlessly promote shop products on the Feed page to make sure your customers notice this offering. It's a great way to announce new products available in your space or re-engage interest in existing ones.

To promote a shop product, follow these steps:

  1. Go to Service > Shop and click the (...) menu next to the product you want to promote.

  2. Click the Promote button.
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  3. You’ll instantly see a new draft post about this product with AI-generated text. The post will include product details, image (if added), a brief description, as well as a direct link to the product order page. Feel free to make any edits, then click Post to publish it.

You can view and edit the post later via Engagement > Feed.

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