Spacebring Help Center

Create a product

Set up shop products for customers to order

Updated over 2 weeks ago

Sell additional services, such as food or merch, to your customers.

Enable Shop

Click the menu (...) near the location name on the left-side panel.
Go to Location settings > Service > enable the "Shop" switch.
Create product categories to group your products by type. For example, "Cafe", "Merch", "Services", etc.
Enable the "Order confirmation email" switch and customize your confirmation email template.

Users automatically receive the customized order confirmation email text after each order.

Add products

Go to Service > Shop > press Add product in the top right corner.
Configure the product details:

Product property	Meaning
Cover photo	A picture with a 2x1 ratio.
Title	The title of the product.
Description	Details you’d like users to know when ordering.
Category	Select which category the product belongs to.
Featured	If enabled, the product will be prominently pinned at the top of the Shop page.
Options	Add variations for the product. For example, if you're selling a branded T-shirt, your options might be different sizes and colors. If you're selling coffee, options could include "Latte" or "Americano." For each product option set: Name — the name of the product. Description — extra details about this specific option. Available for order — toggle this on to make the option available for order. If it's turned off, the option will appear as greyed out and unavailable. Limited quantity — if you have a limited number of items in stock, enable this option and enter the available quantity. The system will automatically show this option as "Out of stock" once this number of items is ordered. Manage shop product availability Pricing — set price in money and/or credits per item and set a custom tax rate, if it's different from your location's default tax rate.
Order	If enabled, the `Order` button will appear under this product, allowing customers to purchase it. If disabled, the product will be listed without the `Order` button.
Refund policy	Select whether orders are refundable. If an automatic refund is possible, it will only be processed if users cancel their orders while still in the "New" status.
Visibility	Manage access to the product by making it visible to administrators, location members, network members, or the public.

How Shop works

Customers can explore and purchase products on the Shop page. Understand how users order products.

Administrators can also add any shop product as an item to a customer's invoice, contract, or subscription.
Use the "Promote" feature to create a feed post about the product and attract more customer attention to it. It's a great way to announce new products available in your space or re-engage interest in existing ones.