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Create a product

Updated yesterday

The Shop page allows you to sell additional services, such as food or merch, to your customers.

Create a shop product

Before adding shop products, make sure to:

  1. Click the menu (...) near the location name on the left-side panel.

  2. Go to Location settings > Shop > enable the Shop module.

  3. Create product categories to group your products by type. For example, "Cafe", "Merch", "Services", etc.

To add a product, follow these steps:

  1. Go to Service > Shop > press Add product in the top right corner.

  2. Configure the product details:

Product property

Meaning

Cover photo

A picture with a 2x1 ratio.

Title

The title of the product.

Description

Details you’d like users to know when ordering.

Category

Select which category the product belongs to.

Featured

If enabled, the product will be prominently pinned at the top of the Shop page.

Options

Add variations for the product. For example, if you're selling a branded T-shirt, your options might be different sizes and colors. If you're selling coffee, options could include "Latte" or "Americano." For each product option set:

  • Name

  • Description — extra details about this specific option.

  • Available for order — toggle this on to make the option available for order. If it's turned off, the option will appear as greyed out and unavailable.

  • Limited quantity — if you have a limited number of items in stock, enable this option and enter the available quantity. The system will automatically show this option as "Out of stock" once this number of items is ordered. Manage shop product availability

  • Pricing — set price in money and/or credits per item and set a custom tax rate, if it's different from your location's default tax rate.

Order

  • If enabled, the Order button will appear under this product, allowing customers to purchase it.

  • If disabled, the product will be listed without the Order button.

Confirmation email

Enable this and customize the text of the email to automatically send a custom confirmation email to customers when they purchase this product.

Refund policy

Select whether orders are refundable. If an automatic refund is possible, it will only be processed if users cancel their orders while still in the "New" status.

Visibility

Manage access to the product by making it visible to administrators, location members, network members, or the public.

3. Press the Done button to create the product.

How users see products

Once you add the products, they will be visible to your users on the Shop page.

Promote shop products

Spacebring lets you effortlessly promote shop products on the Feed page to make sure your customers notice this offering. It's a great way to announce new products available in your space or re-engage interest in existing ones.

To promote a shop product, follow these steps:

  1. Go to Service > Shop and click the (...) menu next to the product you want to promote.

  2. Click the Promote button.

  3. You’ll instantly see a new draft post about this product with AI-generated text. The post will include product details, image (if added), a brief description, as well as a direct link to the product order page. Feel free to make any edits, then click Post to publish it.

You can view and edit the post later via Engagement > Feed.

Using this module is only available on specific plans.

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