Post your community events on the Events page and let customers easily discover them and join or buy tickets.
Create an event
Go to the Location settings > Engagement > "Events" tab, and enable the "Events" switch.
Go to Engagement > Events and press the
Create eventtop right.
Cover photo | An image in 2×1 ratio. |
Name | The name of the event. |
Venue | The address where your event takes place. |
Starts | Event start date and time. |
Ends | Event end date and time. |
Description | Details about your event. |
Limited attendees | Enable to limit the number of attendees. |
Show attendees | Enable to show the number and list of attendees under the event. |
Joining | If enabled, your customers will be able to join the event - purchase a ticket if the event is paid or book a spot if the event is free. |
Pricing | Indicate ticket prices in ☆ and money.
To create a free event, leave both "Money" and "Credits" options disabled. |
Custom tax rate | Enable to set custom tax rate for the event monetary price if the fixed location tax doesn't apply to it. |
Refund policy | Select whether tickets are refundable. If canceled before the set time, an automatic refund will be issued. |
Confirmation email | Enable this to send event attendees a custom confirmation email. |
Visibility | Manage access to the event by making it visible to administrators, location members, network members, or the public. |
3. Press the Create button.
4. Upon saving an event, press the Add button to add hosts. This will allow users to know who will be running the event.
Hosts can be selected from location members.
How events work
Once you create an event, it appears on the Events page. Understand how users view and join events.
Use the "Promote" feature to create a feed post about the event and attract more customer attention to it.
Use the "Calendar" tab to switch to a monthly calendar view of all events, or use the "Search" field to quickly find a specific event.
FAQs
How to make events free for members, and paid for nonmembers?
How to make events free for members, and paid for nonmembers?
To give members free access to all events, add a 100% discount on Events in their subscription settings. Then, when creating an event, set the regular price for nonmembers.
To offer free access to a specific event, create a promo code with a 100% discount for that event and share it with your members.
Can members add events to the app?
Can members add events to the app?
Only administrators can create events. However, you can allow members to submit event requests through the Shop page.
To set this up, create a product on the Shop page (e.g. “Request to host an event”) with relevant rules, a questionnaire, and your event hosting guidelines. Interested members can apply by purchasing the product and providing event details in the "Comment" section. An administrator will then review the request, create the event, and select the member as a host.
Why can't I see the Promote button?
Why can't I see the Promote button?
To be able to promote your event, make sure that:
The event has not reached its attendee limit (based on the "Limited attendees" setting).
The event has not been canceled.
The Feed page is enabled in your location.
Why is the "Promote event" feature generating posts in the wrong language?
Why is the "Promote event" feature generating posts in the wrong language?
The "Promote event" feature relies on AI to identify the language and context of your event. If your title or description is too generic (e.g., “test event”), the system may misinterpret it. For best results, add a clear and descriptive title and description so the AI can generate accurate content.