To create an event, follow the steps below:
Go to Locations > Events. If you don't see the page, go to the Locations > Settings page (the "Settings" icon next to the location's name) > Events and enable the feature.
Press the
+icon the top right corner to create an event and configure it:
Cover photo | An image in 2×1 ratio |
Name | The name of the event |
Location | The venue of your event |
Starts | Event start date and time |
Ends | Event end date and time |
Description | Relevant details about your event |
Limited Attendees | Enable to limit the number of attendees |
Joining | If enabled, your customers will be able to join the event - purchase a ticket if the event is paid or book a spot if the event is free for them. |
Payment | Indicate ticket prices in ☆ and money |
Custom Tax Rate | Enable to set custom tax rate for the event monetary price if the fixed location tax doesn't apply to it. |
Refund Policy | Select whether tickets are refundable. If an automatic refund is possible, it will be issued for tickets canceled before the selected time. |
Confirmation Email | Enable it for event attendees to receive a custom email confirmation about the event they joined. |
Visibility | Manage access to the event by making it visible to administrators, location members, network members, or the public. |
3. Press the Create button after configuring your event to create it.
4. Upon saving an event, open it and add hosts. This will allow users to know who will be running the event.
Hosts can be selected from location members. Users will be able to see hosts listed under the event depending on the host's name visibility setting. For instance, if the host sets their name to be visible to "Location Members", only members will see the host under the event, while nonmembers will not.
Once you create an event, it will be visible on your Events page.
How to create paid events
Upon creating an event, keep "Joining" turned on and specify the price in money or credits. Once you save the changes, users will be able to purchase tickets.
How to create free events
Upon creating an event, keep "Joining" turned on and disable the "Credits" and "Money" options. Once you save the changes, your customers can join the event for free.
Event reminders
Your app sends several reminders of upcoming events to event attendees:
Email confirmation (if enabled in event settings) at the time of purchase
Notification 24 hours before the event starts
Notification 1 hour before the event starts
In-app banner on the Locations page until the event ends.
Using this module is only available on specific plans.
FAQ
How to make events free for members, and paid for nonmembers?
How to make events free for members, and paid for nonmembers?
To offer free access to all events to members, set 100% discounts on Events in members' subscriptions. Then, when creating an event, set the regular price for nonmembers. To offer free access to a specific event for members, create a coupon with a 100% discount for that event and share the promo code for it with your members.
Can members add events to the app?
Can members add events to the app?
In your app, only administrators can create events. However, a process for members to submit event requests can be set up through the Shop page. To do this, create a new product on the Shop page with specified rules, a questionnaire, and event hosting guidelines (you can name it "Request Hosting Your Event", for example). Members interested in hosting an event can apply and leave event details in the "Comment" section, and administrators will reach out to them, create an event in the app, and add the user as a host.