Members and nonmembers can easily join events through the app.
Prerequisites
To allow users to discover and join your event, follow the next steps:
Enable the Events page via Settings > Events.
How users join the event
Users can join the event by following these steps:
1. Go to Locations > Events > select the desired event and press Join.
2. Enter a promo code to redeem a discount on the event ticket if they qualify for any discounts.
3. Select the payment method and press the Join for... button.
4. Once users join the event, they can view their ticket.
Attendees' tickets show the time of the event and the unique QR code.
Users can also view their tickets by going to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Tickets.
Users can view the details of the event they joined at the top of the Locations page. By pressing it, the app displays the user's ticket.
How users cancel the ticket
Users can cancel their event ticket in two ways:
Go to Locations > Events > select the event they joined > press
View Ticket> pressCancel Ticketand confirm the choice.Go to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Tickets > open the necessary ticket > press
Cancel Ticketand confirm the choice. How users receive a refund
How administrators view event attendees
Once users purchase an event ticket, they become attendees and are visible in the "Attendees" list. Administrators can check in event attendees to keep track of who's arrived. Once the user is checked-in, a green checkbox appears next to their name.
How members view event attendees
Once members open an event, they can see the information of people attending the event, depending on their privacy settings. They can also view the event host , depending on the host's name visibility settings.
How nonmembers view event attendees
Once nonmembers open an event, they can not see any information on event attendees, regardless of their privacy settings. Nonmembers can view the event host, depending on the host's name visibility settings.
Tips
Configure the notifications in the app to instantly receive notifications about purchased and canceled tickets.
Differentiate ticket prices for event attendees and offer early-bird discounts for your events by using discounts.
FAQ
How do I send an email to event attendees?
How do I send an email to event attendees?
Pre-Event Confirmation Emails: When creating each event, to provide initial details or set expectations, there is a "Confirmation Email" option that you can enable to set up sending a custom email to all the users as soon as they join the event.
Post-Event Follow-Ups: To send emails after the event, the app provides you with an option to export attendees of a specific event with a custom "Event Attendees" report. This report will provide you with the email addresses of all attendees for a further upload to your preferred email-sending platform for a mass email.