Members and nonmembers can easily join events.
How users join the event
Users can join the event by following these steps:
Go to Locations > Events > select the desired event and press
Join.
Enter a promo code to redeem a discount on the event ticket if you qualify.
Select the payment method and press the
Join for...button.
Once a ticket is purchased, users can also add the event to their Google Calendar or Microsoft 365 Outlook.
How users view even tickets
Users can view their tickets for events in a few ways:
Right after joining the event.
Attendees' tickets show the time of the event and the unique QR code.
On the Account (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Tickets page.
At the top of the Locations page. By pressing it, the user's ticket is displayed.
How users cancel the ticket
Users can cancel their event ticket in two ways:
Go to Locations > Events > select the event they joined > press
View ticket> pressCancel ticketand confirm.
Go to the Account page > Tickets > open the necessary ticket > press
Cancel ticketand confirm the choice. How users receive a refund
How members view event attendees
Once members open an event, they can see the information of people attending the event, depending on their privacy settings. They can always view the event host, regardless of the host's name visibility settings.
How nonmembers view event attendees
Once nonmembers open an event, they cannot see any information on event attendees, regardless of their privacy settings. They can view the event host, depending on the host's name visibility settings.
Tips
Configure the notifications to instantly receive notifications about purchased and canceled tickets.
Differentiate ticket prices for event attendees and offer early-bird discounts for your events by using discounts.
FAQ
How do I send an email to event attendees?
How do I send an email to event attendees?
Pre-event confirmation emails: enable the "Confirmation email" option when creating an event to send a custom email to all attendees as soon as they join.
Post-event emails: export an "Event attendees" report to get email addresses, then upload them to your preferred email platform for follow-up messages.