Members and nonmembers can easily join the event through the app.
Prerequisites
To allow users to discover and join your event, follow the next steps:
Enable the Events page via Settings > Events.
How users join the event
Users can join the event by following these steps:
1. Go to Locations > Events > select the desired event and press Join
.
2. Select the payment method and press the Join for...
button. Once users join the event, they can view their ticket.
Attendees' tickets show the time of the event and the unique QR code.
Users can also view their tickets by going to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Tickets.
How users cancel the ticket
Users can cancel their event ticket in two ways:
Go to Locations > Events > select the event they joined > press
View Ticket
> pressCancel Ticket
and confirm the choice.Go to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Tickets > open the necessary ticket > press
Cancel Ticket
and confirm the choice. How users receive a refund
How administrators view event attendees
Once users purchase an event ticket, they become attendees and are visible in the "Attendees" list. Administrators can check in event attendees to keep track of who's arrived. Once the user is checked-in, a green checkbox appears next to their name.
How members view event attendees
Once members open an event, they can see the information of people attending the event, depending on their privacy settings. They can also view the event host , depending on the host's name visibility settings.
How nonmembers view event attendees
Once nonmembers open an event, they can not see any information on event attendees, regardless of their privacy settings. Nonmembers can view the event host, depending on the host's name visibility settings.
Our recommendations
Configure the notifications in the app to instantly receive notifications about purchased and canceled tickets.
Differentiate the price for events for members and nonmembers by giving your members discounts in plans.
Use the list of event attendees for your marketing efforts and download it with custom reports.