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How users join events
How users join events
Updated over a week ago

Members and nonmembers can easily join the event through the app.

Prerequisites

To allow users to discover and join your event, follow the next steps:

  • Enable the Events page via Settings > Events.

How users join the event

Users can join the event by following these steps:

1. Go to Locations > Events > select the desired event and press Join.

2. Select the payment method and press the Join for... button. Once users join the event, they can view their ticket.

Ateendees' tickets show the time of the event and the unique QR code.

Users can also view their tickets by going to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Tickets.

How users cancel the ticket

Users can cancel their event ticket in two ways:

  • Go to Locations > Events > select the event they joined > press View Ticket > press Cancel Ticket and confirm the choice.

  • Go to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Tickets > open the necessary ticket > press Cancel Ticket and confirm the choice. How users receive a refund

How administrators view the event attendees

Once users purchase an event ticket, they become attendees and are visible in the "Attendees" list. Administrators can check in event attendees to keep track of who's arrived. Once the user is checked-in, a green checkbox appears next to their name.

Our recommendations

  • Configure the notifications in the app to instantly receive notifications about purchased and canceled tickets.

  • Differentiate the price for events for members and nonmembers by giving your members discounts in plans.

  • Use the list of event attendees for your marketing efforts and download it with custom reports.

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