On the Shop page, users can easily order any of the available products.
Prerequisites
To allow users to view and order available products, follow the next steps:
Enable the Shop page via Settings > Shop and create a product category by pressing the
Createbutton on the same page.When adding a shop product, set the necessary visibility and enable the "Order" option.
How users order a product
Users can order a product by following these steps:
1. Go to Locations > Shop > select the desired product option, and press Order.
2. Select the quantity, leave a comment if necessary, select a payment option, and press Get for... button.
Users can view their orders by going to the Account page (by pressing a button with your profile image, initials, or the user icon on the app's main page) > Orders.
How administrators track shop orders
It's useful to track orders in time to deliver them promptly to your members. Administrators can view all orders by navigating to Shop > pressing the "List" icon in the top right corner.
The following data is available for every order:
The product and product option title
Date and time of the order
Quantity
Date of the order
Buyer's name
Payment method and amount paid
To check the orders of a specific user, please go to Locations > Community > open the user > Orders.
Administrators can contact the users who made an order via chat in the app, for example, and provide all the necessary information. For this, open the order > press on the buyer > press Chat.
If necessary, download a custom report to get a list of the orders with data about purchased products, options, price, and user contact details.
Our recommendations
Configure the notifications in the app to instantly receive notifications about new shop orders.
Differentiate the price for shop products for members and nonmembers by giving your members discounts in plans.