Once the Visitors module and the Reception app are set up, members can preregister their visitors in advance or accept visit requests submitted by visitors on arrival.
How members preregister a visitor
To preregister a visit, members:
Go to the Locations > Visitors page.
Tap
Register visittop right.
Fill in the visit details:
First name
Last name
Email — used to send a visit invitation email with visit details.
Phone number (optional)
Visit date — a visit code is valid only for this date.
Press
Register.After registration, a visitor gets a visit invitation email with a 6-digit visit code. They use it for express check-in on the Reception app upon arrival at the space.
If the visit code is lost, administrators or the host can always look it up on the Visitors page by opening the relevant visit.
How members register a returning visitor again
Once a visitor has been registered once, their information is saved on the Visitors page for future use. To register a returning visitor, members:
Go to the Visitors page > select the previously registered visitor.
Press the (...) menu top right > select
Register again.Choose the new visit date and time and click
Register.
This allows members to quickly schedule repeat visits without reentering visitor details.
How members approve visit requests
If a member hasn’t preregistered a visitor, the visitor can register upon arrival using the Reception app, or an administrator can register them.
If the visitor self-registers on the Reception app or the administrator registers a visit request, the member host gets a notification and is prompted to review the visit request.
By clicking on the notification, the visit request opens on the Visitors > Requests page, and the member can click
ApproveorReject.
If approved, the visitor receives an email with a visit code, used for check-out.
If rejected, the visitor is notified by email, too.
If the member takes no action, the visit request remains on the Visitors > Requests page.
FAQs
Can I register a visitor using their phone number instead of an email address?
Can I register a visitor using their phone number instead of an email address?
Spacebring requires an email address for all user registrations, including visitors. The email serves as the unique identifier for each user and is used to send visit invitation and notifications about the visit update or cancellation to the visitor. Therefore, visitors cannot be registered without an email address.