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Get started with visitor management

Updated over a week ago

The Visitors page allows members to register guests coming to them, send visit invitations, and approve visit requests from unregistered guests.

The Visitors module works together with the Reception app. Visitors check in, self-register, and check out on the Reception tablet at the front desk.

Who are visitors

A visitor is anyone a member invites to your space — typically for meetings or personal visits. We recommend setting a policy in your space that requires members to register all their visitors for better tracking and a smoother arrival experience.

Common cases:

  • Guests attending a meeting with a member.

  • Friends or family coming to see a member.

Enable Visitors

To enable and set up the Visitors module, go to Spacebring and follow these steps:

  1. Go to Location settings page by pressing the menu (...) near the location name > Visitors.

  2. Enable the switch and manage the visibility of the Visitors page.

  3. Host search — configure how unregistered visitors can find their host on the Reception tablet:

    • Full name (mandatory)

    • Email address

    • Phone number

    • Company name (if the host is a member of any company)

  4. Check out — enable if you want visitors to check out and track visit durations.

  5. Leave contacts — enable if you want to use the Reception app for collecting contacts of walk-ins, too.

  6. Invitation — enable if you want to customize the visit invitation emails that visitors receive.

Once enabled, your members will discover the Visitors page and can start registering their visitors and approving visit requests.

Customize visit invitation emails

When a member registers a visitor, visitors receive a default invitation email with visit details — such as the inviter's name, location, date, and time of the visit, and the visit code (needed for check-in).

Customize visit invitation emails on Spacebring coworking space management platform

To provide a more personalized experience, administrators can customize the text of the visit invitation email to match your space’s style. For this:

  1. Go to Spacebring > Location settings > Visitors page.

  2. In the "Custom emails" section, enable the "Invitation" switch and write your custom email text in the "Text" field.

    Customize visit invitation email on Spacebring coworking space management platform

  3. Once configured, all visitors will receive the customized invitation email.

    Customize visit invitation email on Spacebring coworking space management platform

Visit details and visit code for check-in are automatically included in every email and cannot be removed.


Enable the Reception app

After setting up the Visitors module, enable the Reception app to allow visitors to check in and check out seamlessly.

Use visitor display on Spacebring's coworking space management platform
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