Once the Visitors module and the Reception app are set up, members can create and manage visits on the Visitors page, while administrators can track all visits there.
How members manage visits
Create visits
To create visits, members preregister visitors or approve visit requests on the Visitors page.
View visits
Members can view all their past and upcoming visits and pending visit requests on the Visitors page.
They can click on a specific visit to check its details, contact the visitor, or register this visitor again.
Edit visits
To update or cancel a visit, members follow these steps:
Go to the Visitors page and open the necessary visit.
Click the menu (...) top right >
Editto change the visit date or time.Or press
Cancelat the bottom of the visit page to cancel the visit.
The visitor is notified by email if the visit is changed or canceled.
How administrators manage visits
Track all visits
Administrators can see all the visits, visit requests, and contacts on the Service > Visitors page in Spacebring. Each visit shows the visitor's name, host's name, visit date, and visit status at a glance:
Empty circle - visitor hasn't checked in.
Green circle - visitor has checked in.
Purple circle - visitor has checked in and checked out.
Click on any visit to view more details, such as the visit code, check-in/out time, visit duration, or to contact the host or visitor.
Administrators can check the visit statistics on the Analytics page > "Visitors" dashboard.
For a comprehensive overview of all visits in the selected time range, including the visit date and time, check-in and check-out time, visit durations, and the visitor's and host's contact information, generate the "Visitors" custom report on the Analytics page.
Edit visits
If necessary, administrators can edit visits by following these steps:
Go to the Visitors page and open the necessary visit.
Click on the menu (...) top right >
Editto change the visit date or time or add a comment.
Visit comments are only visible to your team of administrators.