In the app, users can have different roles based on their permissions and activities within the platform. The role of the user defines what exactly this user can see and manage in the app and the location. Understand visibility
User roles
The following user roles exist:
Owner
Administrator
Member
Location member
Network member
Company manager
Company user
Nonmember
Role name | Description | Allowed actions | Users number allowed | The role can be updated by |
Owner | Responsible for managing the entire network and subscription with Spacebring. | Restricted to one user per network. Assign the owner role | Only the owner is authorized to make changes to their own role. | |
Administrator | Responsible for managing a specific location. |
| Unlimited. Invite an administrator | Administrators |
Member | Permanent customer of the coworking space. |
| Unlimited. Invite a user | Administrators |
Company manager | The user of the company who pays for the company's subscription in the space. |
| Unlimited. | Administrators |
Company user | The user who belongs to the specific company which is a member of the space. |
| Unlimited. | Only the administrator can add company users to the company, but the company manager can remove them. |
Nonmember | A former member of the space or an external user who made a booking, payment, or any action on the page with the "Public" visibility. |
| Unlimited. Access nonmembers activity |
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The allocation of user roles varies across different pages.
Role name | Where users appear |
Owner | — Network level — (...) More >Network Settings > General page |
Administrator | — Location level — Locations > Community > "Users" tab. |
Member | — Location level — Locations > Community > "Users" tab. |
Company manager | — Location level — Locations > Community > Companies > pick a company > find "Manager" under company users. |
Company user | — Location level — Locations > Community > Companies > pick a company > find under company users. |
Nonmember | — Location level — Locations > Community > |
Your app differentiates location and network members:
Location members are users who belong to a specific location. Location members can see all app content with the "Location Members" visibility level or higher.
Network members are users who belong to your network, which consists of two or more locations. For example, these users belong to your second location but don't belong to the first one. Network members can see all app content with the "Location Members" visibility level or higher. To allow members of any location to view the app content in a location they don't belong to, set the "Network Members" visibility level.
Users without roles
Users may have no role in the app in two cases:
The user navigates to the app and doesn't log in yet. Since there is no email address confirmed, it's impossible to define what role this user must have.
The user has just created the account in the app for the first time and hasn't booked anything yet, or hasn't been invited as a member, administrator, or owner yet.
If the administrator deletes the nonmember, the user loses their role too but the administrator can still access their booking and payment history on the Community > Nonmembers > user profile page (shows as "Deleted User").
In such cases, users can view only the public content available. Understand and use visibility settings