In the app, users can have different roles based on their permissions and activities within the platform. The role of the user defines what exactly this user can see and manage in the app and the location. Understand visibility

User roles

The following user roles exist:

Owner
Administrator
Member
- Location member
- Network member
Company manager
Company user
Nonmember

Role name	Description	Allowed actions	Users number allowed	The role can be updated by
Owner	Responsible for managing the entire network and subscription with Spacebring.	Customize the web and mobile app.	Restricted to one user per network. Assign the owner role	Only the owner is authorized to make changes to their own role.
Administrator	Responsible for managing a specific location.	Manage and see various modules in the location based on their permissions.	Unlimited. Invite an administrator	Administrators
Member	Permanent customer of the coworking space.	Interact with all app content with the "Location Members" visibility and higher. Use credits Have a subscription	Unlimited. Invite a user	Administrators
Company manager	The user of the company who pays for the company's subscription in the space.	Interact with all the app content with the "Location Members" visibility and higher. Interact with all resources that are assigned to their company. Invite or remove company users Pay for company invoices Manage company billing information Purchase credit packages Use company payment methods All actions that regular members can do	Unlimited. Manage company users	Administrators
Company user	The user who belongs to the specific company which is a member of the space.	Interact with all the app content with the "Location Members" visibility and higher. Interact with all resources that are assigned to their company. Invite company users Use company payment methods (if the company manager allows) All actions that regular members can do	Unlimited. Manage company users	Only the administrator can add company users to the company, but the company manager can remove them.
Nonmember	A former member of the space or an external user who made a booking, payment, or any action on the page with the "Public" visibility.	Interact with all the content with the "Public" visibility. Request to join the location to become a member	Unlimited. Access nonmembers activity	Administrators Nonmembers can become members by themselves after they sign up for a plan.

The allocation of user roles varies across different pages.

Role name	Where users appear
Owner	— Network level — (...) More >Network Settings > General page
Administrator	— Location level — Locations > Community > "Users" tab.
Member	— Location level — Locations > Community > "Users" tab.
Company manager	— Location level — Locations > Community > Companies > pick a company > find "Manager" under company users.
Company user	— Location level — Locations > Community > Companies > pick a company > find under company users.
Nonmember	— Location level — Locations > Community > `(...)` menu top right > Nonmembers > "Users" tabs.

Your app differentiates location and network members:

Location members are users who belong to a specific location. Location members can see all app content with the "Location Members" visibility level or higher.
Network members are users who belong to your network, which consists of two or more locations. For example, these users belong to your second location but don't belong to the first one. Network members can see all app content with the "Location Members" visibility level or higher. To allow members of any location to view the app content in a location they don't belong to, set the "Network Members" visibility level.

Users without roles

Users may have no role in the app in two cases:

The user navigates to the app and doesn't log in yet. Since there is no email address confirmed, it's impossible to define what role this user must have.
The user has just created the account in the app for the first time and hasn't booked anything yet, or hasn't been invited as a member, administrator, or owner yet.

If the administrator deletes the nonmember, the user loses their role too but the administrator can still access their booking and payment history on the Community > Nonmembers > user profile page (shows as "Deleted User").

In such cases, users can view only the public content available. Understand and use visibility settings

Understand and use visibility settings

Sync users to Mailchimp

Add users' and companies' billing details

Manage nonmembers

Spacebring Glossary