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Understand pricing and subscription
Updated over 2 weeks ago

We offer several plans for your business. The most up-to-date pricing is available on the pricing page on our marketing website.

View subscription details

To see your plan details and download invoices, the owner needs to follow these steps:

  1. In Spacebring, click (...) menu next to your network name on the left-side panel.

  2. Go to Network Settings > Billing.

On this page, the owner can see the following information:

  • Details of your current Spacebring subscription, including the plan and any add-ons.

  • The "Usage" section displays all products included in your Spacebring subscription, the quantities of active users and locations included in your plan and add-ons, any exceeded quantities for the current subscription period, a breakdown of charges, and the subscription renewal date.

How is the subscription fee calculated

Your subscription fee has two parts: prepaid and postpaid.

  • The prepaid fee is your Starter, Essential, Pro, or Enterprise base price plus add-ons in all locations. It's billed on the first day of your service period.

  • The postpaid fee is a total of additional active user packages. It's calculated as the maximum number of active users during a billing month. It's automatically added to your next month's payment. You can get a link to download active users for the previous subscription period in the email footer of each invoice.

Some considerations if your invoice amount is different than expected:

  • Currency conversion: Our pricing is in EUR. If you use another currency, the amount is calculated based on current exchange rates at the time of your invoice.

  • Multiple workspaces: If you have multiple apps, you'll receive an invoice for each one that has an active subscription.

Who is an active user

An active user is someone who engages with the member web portal or mobile app through bookings, payments, or by having a personal or company subscription, thereby creating value for your business. Users who only view content in the member web portal or mobile app without interacting with it, perform free actions on the Feed, Support, Chats, Benefits pages, or are visitors or free event attendees aren't considered active and don't count toward your subscription. Understand active users

What are the subscription terms

  • The minimum subscription term is six months. If you subscribe for a year of service, then prepaid fees are on a year-to-year basis, with postpaid fees billed monthly.

  • Your subscription payment will be processed automatically and charged to the default payment method on file. We accept:

    • Payment cards (Visa, MasterCard, American Express, depending on the country).

    • Wallets (Apple Pay, Google Pay).

    • SEPA Direct Debits. We charge €10.00 for failed or disputed SEPA Direct Debit payments.

  • You will get notifications of upcoming payments and receipts upon successful charges.

  • We offer a contract if it's required by your country's foreign economic activity legislation.

  • We charge €21.00 re-activation fee for disputed card payments.

  • If the subscription invoice is not paid within 7 days, your app will be suspended. If the invoice remains unpaid for 30 days, both the web and mobile apps will be terminated.

What are add-ons

Our customers can extend their plan by adding monthly and one-off add-ons to their subscriptions. Spacebring offers the following add-ons:

Add-on name

What's included

Price

Member Mobile App

Standalone white-label iOS and Android apps with your brand’s logo and colors.

* Includes Room Display and Reception apps.

€100 per first location per month, €50 per extra location per month

Room Display

Room Display app for compatible iPadOS and Android tablets to showcase room availability at a distance and book ad hoc.

€25 per location per month

* Included with Branded Mobile Apps add-on

Reception

Reception app for compatible iPadOS and Android tablets for visitor management.

€25 per location per month

* Included with Branded Mobile Apps add-on

Floor Plans

Interactive floor plans to visualize space availability and occupancy

  • One-time setup fee: €25 per floor plan + €0.25 per m² for each floor plan

  • Maintenance: €25 per location per month

  • Changes to floor plans: €25 per change request (regardless of the number of floor plans to be edited) + €0.25 per m² of the area that needs be changed

Extra Location

An additional location to expand the network

€50 per location per month

Custom MAIL FROM

Sending transactional emails from your own branded email address

€50 one-time setup fee

API

Access to Spacebring REST API and to build custom integrations

€25 per location per month

Extra Support Session

An additional education Q&A session of 2 hours duration

€50 per session

All add-ons, except for Custom MAIL FROM and Extra Support Session, are provided for all locations simultaneously. The fee for the add-ons will depend on the number of locations added to the network.\

Add-on availability on different plans

Spacebring customers can purchase the following add-ons on these plans:

Add-on Name

Starter

Essential

Pro

Enterprise

Member Mobile App

Add-on

Add-on

Add-on

Room Display

Add-on

Add-on

Included with Branded Mobile Apps add-on

Add-on

Included with Branded Mobile Apps add-on

Add-on

Included with Branded Mobile Apps add-on

Reception

Add-on

Included with Branded Mobile Apps add-on

Add-on

Included with Branded Mobile Apps add-on

Add-on

Included with Branded Mobile Apps add-on

Floor Plans

Add-on

Add-on

Add-on

Add-on

Extra Location

Add-on

Add-on

Custom MAIL FROM

Add-on

Add-on

Add-on

API

Add-on

Add-on

Included

Extra Support Session

Add-on

Add-on

Add-on

Included

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