We offer several plans for your business. The most up-to-date pricing is available on the pricing page on our marketing website.
To see your pricing and download invoices, the owner needs to go to (...) More > Network Settings > Subscription.
View subscription details
On the Subscription page, the owner can see the following information:
Plan name and price, the price per package of additional active users (if purchased), and the total amount of active users included in the plan.
Details of the upcoming invoice and active users to date.
How is my subscription fee calculated?
Your subscription fee has two parts: prepaid and postpaid.
The prepaid fee is your Starter, Essential, Pro, or Enterprise base price plus add-ons. It's billed on the first day of your service period.
The postpaid fee is a total of additional active user packages. It's calculated as the maximum number of active users during a billing month. It's automatically added to your next month's payment. You can get a link to download active users for the previous subscription period in the email footer of each invoice.
Who is an active user?
An active user is someone who engages with your application through bookings, payments, or by having a personal or company subscription, thereby creating value for your business. Users who only view content in your app without interacting with it, perform free actions on the Feed, Support, Chats, Benefits pages, or are visitors or free event attendees aren't considered active and don't count toward your subscription. Understand active users
What are the subscription terms?
The minimum subscription term is six months. If you subscribe for a year of service, then prepaid fees are on a year-to-year basis, with postpaid fees billed monthly.
Your subscription payment will be processed automatically and charged to the default payment method on file. We accept:
Payment cards (Visa, MasterCard, American Express, depending on the country).
Wallets (Apple Pay, Google Pay).
SEPA Direct Debits. We charge €10.00 for failed or disputed SEPA Direct Debit payments.
You will get notifications of upcoming payments and receipts upon successful charges.
We offer a contract if it's required by your country's foreign economic activity legislation.
We charge €21.00 re-activation fee for disputed card payments.
If the subscription invoice is not paid within 7 days, your app will be suspended. If the invoice remains unpaid for 30 days, both the web and mobile apps will be terminated.
What are add-ons
Our customers can extend their plan by adding monthly and one-off add-ons to their subscriptions. Spacebring offers the following add-ons:
Add-on name | What's included | Price |
Branded Mobile Apps | Standalone white-label iOS and Android apps with your brand’s logo and colors. * Includes Room Display and Reception apps. | €100 per first location per month, €50 per extra location per month |
Room Display | Room Display app for compatible iPadOS and Android tablets to showcase room availability at a distance and book ad hoc. | €25 per location per month * Included with Branded Mobile Apps add-on |
Reception | Reception app for compatible iPadOS and Android tablets for visitor management. | €25 per location per month * Included with Branded Mobile Apps add-on |
Floor Plans | Interactive floor plans to visualize space availability and occupancy |
|
Extra Location | An additional location to expand the network | €50 per location per month |
Custom MAIL FROM | Sending transactional emails from your own branded email address | €50 one-time setup fee |
API | Access to Spacebring REST API and to build custom integrations | €25 per location per month |
Extra Support Session | An additional education Q&A session of 2 hours duration | €50 per session |
Spacebring customers can purchase the following add-ons on these plans:
Add-on Name | Starter | Essential | Pro | Enterprise |
Branded Mobile Apps |
| Add-on | Add-on | Add-on |
Room Display | Add-on | Add-on Included with Branded Mobile Apps add-on | Add-on | Add-on |
Reception |
| Add-on Included with Branded Mobile Apps add-on | Add-on Included with Branded Mobile Apps add-on | Add-on Included with Branded Mobile Apps add-on |
Floor Plans | Add-on | Add-on | Add-on | Add-on |
Extra Location |
|
| Add-on | Add-on |
Custom MAIL FROM |
| Add-on | Add-on | Add-on |
API |
| Add-on | Add-on | Included |
Extra Support Session | Add-on | Add-on | Add-on | Included |
How to make changes to my subscription?
If you want to update your address or payment method, the owner needs to follow these steps:
Go to (...) More > Network Settings page in the app.
Open the Subscription page > press Update payment information, invoicing address, and download invoices in the "Plan" section.
Some considerations if your invoice amount is different than expected:
Currency conversion: Our pricing is in EUR; if you use another currency, the amount is calculated based on current exchange rates at the time of your invoice.
Multiple workspaces: If you have multiple apps, you will receive an invoice for each one that has an active subscription.
FAQs
Why do I see Upgrade next to some pages and integrations?
Why do I see Upgrade next to some pages and integrations?
The Upgrade button appears next to the feature or integration that is not available on your current plan. If you would like to unlock and use those features and integrations, consider upgrading your plan. You can find more information about your current and other available plans and the features they include here.