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Get started with Premium support

Updated over 3 weeks ago

Gain comprehensive priority support via chat, email, and phone, complemented by unlimited dedicated support sessions with Spacebring Premium support.

Premium support is a paid add-on. Pricing

How to get Premium support

Prerequisite

Have an active subscription with an Essential or higher plan.

Get Premium support add-on

Sign up for the Premium support add-on.

How to access Premium support

You can contact our support team in the following ways:

  • Live chat: Log in to Spacebring > click the Help button (bottom left corner of your screen) > Messages > Send us a message.

  • Email: Reach us directly at [email protected].

  • WhatsApp: Connect with us instantly via WhatsApp https://wa.me/+18442632737.

  • Phone: Call us at +1 833 573 4505.

How Premium support works

With the Premium Support add-on, you gain access to the following benefits:

  • Fast-track help: your chats and emails skip the queue.

  • Talk to a real person: call support now included.

  • Learn on your schedule: unlimited 1:1 support sessions for training, onboarding and problem solving. To book a session, contact us and we'll provide you with a dedicated scheduling link that you can use to schedule a convenient time.

  • SLA options: get guaranteed response times when your team needs them.

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