By default, all transactional emails are sent from [email protected] and include Spacebring’s postal address in the footer to comply with anti-spam regulations. With custom MAIL FROM, you can replace the default sender with your own email address.
This helps your customers better recognize your business and improves email deliverability in certain scenarios.
Custom MAIL FROM is an add-on with a one-time setup fee. Pricing
Set up custom MAIL FROM
Contact us at [email protected] and share the email address you want to use to send emails to users.
Upon your confirmation, we'll charge a one-time fee to your default payment method. It covers lifetime usage. You can later change the email address without additional charges.
Our team will send you a file with DNS records and instructions for adding them to your domain registrar.
Notify us once you set the DNS records. We'll verify them on our end and enable your custom email sending address.
How custom MAIL FROM works
With a custom MAIL FROM email address configured, all transactional emails — including invitation emails, payment confirmations, and invoices — are sent from your custom email address. This ensures consistent branding for all your Spacebring-generated communications.
Helpful links
Instructions for setting DNS records in common registrars:
Migrate custom MAIL FROM to a different hosting provider
Open the DNS panel with your new hosting provider.
Recreate the same DNS records our team originally shared.
Delete the DNS records from your previous hosting provider.
Migrate custom MAIL FROM to a different domain name
Request new DNS records from our support team.
Add the new records to your new domain’s DNS panel.
Remove the DNS records associated with the old domain.
FAQs
How quickly is my custom MAIL FROM configured after ordering the add-on?
How quickly is my custom MAIL FROM configured after ordering the add-on?
It depends on how quickly you configure the DNS records that we send you.
As soon as you create the records and notify us during our support hours, we will promtly verify them and enable your custom email sending address.
Can I add multiple custom MAIL FROM email addresses?
Can I add multiple custom MAIL FROM email addresses?
The custom MAIL FROM feature supports one sender email address only.
All transactional emails will be sent from this single address to maintain consistency and avoid confusion for recipients.