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Contact support

Talk to our team if any questions arise

Updated this week

Contact our team via chat, email, and WhatsApp and track the status of your app.

Office hours

  • Our regular office hours are Monday through Friday, 2 a.m. to 5 p.m. Eastern Time (ET). Our regular response time is 3 minutes.

  • During the annual Spacebring team-building activities, August 19 - August 23 (the time varies), we have reduced office hours: Monday β€” Friday, 2 a.m. to 9 a.m., and from 1 p.m. to 5 p.m. Eastern Time (ET). Our regular response time during this week is 15 minutes.

Chat

To contact us in live chat, do the following:

  1. Open your web or mobile app.

  2. Log in there as an administrator.

  3. On the web app, tap the Help button on the left-side menu > Messages > start a chat with us. On the mobile app, you can always access the Help button by going to Locations > tap (...) menu at the top.

Email

Feel free to send your questions or feedback to [email protected] at any time.


WhatsApp

Initiate a conversation with our team on WhatsApp using this link: https://wa.me/+18442632737.

Status Page

Track the status of our server here: https://status.spacebring.com/. Press "Subscribe to updates" to subscribe to any news via email, Slack, or Microsoft Teams.

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