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Add a room

Create your meeting, conference rooms and event spaces for one-off bookings.

Updated this week

Add a meeting room, board room, or event hall in a few simple steps.

Add rooms

To add a room, follow these steps:

  1. Navigate to the Resources > Rooms page.

  2. Press the Add button under all the rooms.

3. Fill in the room details.

4. Press Done in the top right corner.

Room details

Section name

Meaning

Room photo

2x1 format.

Name

The name of the room.

Seating capacity

The number of people who can occupy the space.

Description

Details about the room.

Availability increment

The frequency of available time for room booking. It shows up as a step on booking.

Min & Max time

Minimum & maximum duration limits for bookings created by members.

Preparation time

The period of time that will be reserved between bookings.

Money

The monetary price in the local currency. Users' total payment will depend on the unit price and the flat price stated within a price tier. The $ symbol changes to your currency symbol.

Credits

If credits are enabled in your location, state the number of credits required to book per hour. Users' total payment for a booking will depend on the unit price and the flat price stated within a price tier.

Rescheduling Policy

The period of no refund and no rescheduling time if a booking is deleted before it starts. Understand refunds

Visibility

Determines the room visibility level.

Booking

Determines which groups of users can immediately book the room, while others can apply for a booking.

Abandoned Booking Protection*

Automatic removal of ghost bookings from the room's calendar if nobody checks in. Available only with a Room Display app.

*This option appears only if the room is totally free of charge.

Access

Determine the access control group to which the user is synced upon creating a booking.
​*Appears if you have the integration with the access control system connected to the location

Booking permissions

Room booking permissions are set in the "Booking" section. Here are all the values available:

Booking Setting

Meaning

Administrators

Only administrators can make bookings immediately, while all the other users can apply for bookings.

Location Members

Administrators and location members can make bookings immediately, while all the other users can apply for bookings.

Network Members

Administrators, location members, and network members can make bookings immediately, while external users can apply for bookings.

Public

All users can make bookings for the room immediately.

By default, the "Booking" permission setting is set as "Public". However, you can change the setting for certain rooms if you do not want all users to book the room immediately.

How administrators see room bookings

Quickly check and verify your customers' booking in any of these ways:

1. Navigate to Resources > Rooms > choose "Calendar" on the top panel > choose a specific date on the panel if needed.

Administrators can identify the type of user by whom the booking was made by the following colors:

  • Blue - the booking made by an administrator.

  • Green - the booking made by a member.

  • Yellow - the booking made by a nonmember.

By clicking on a specific room booking, administrators can check more details about it, including the price and payment method. For bookings paid via a payment gateway, you can also check the transaction status and other details by clicking Transaction, right from the booking page.

2. Visit the Notifications page to see all bookings according to your notification settings. Manage admin notifications

3. Ask a customer to show you the booking right in the member web portal or mobile app on the Account page > Room Bookings > open a booking.

FAQ

What should I add to the Rooms?

The Rooms page serves for your meeting and conference rooms, phone booths, and Skype rooms. If you have any photo or podcast studios, offer them on the Rooms page too.

How can I block off rooms from bookings for several days?

If you are having an event in the space or holidays are coming, mark the corresponding dates as closed in your location schedule so that all rooms and desks are unavailable for bookings by your customers on those dates.

Can members book a room at no charge?

Your members can book rooms for free if you give them a 100% discount for "Rooms" in their subscriptions. Also, administrators can disable the "Money" and "Credits" switches to let users book this room for free at any time.

How to define the room booking schedule for members and nonmembers?

Manage the booking schedule by configuring the location schedule.

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