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Understand "External" payment method
Understand "External" payment method
Updated over 3 weeks ago

The member web portal and mobile app are designed to empower users to make bookings effortlessly on their own without needing administrator assistance. Promote self-served bookings for a more efficient user experience.

However, there may be instances where you'll need to make a booking for a user and accept payment outside of the member web portal and mobile app. Your app supports these situations with the "External" payment method.

Make bookings with the "External" payment method

The "External" payment method is available only to administrators in Spacebring and only for room, desk, and parking space bookings.

To make such bookings, administrators do the following:

  1. Navigate to Spacebring > Resources > select Rooms, Desks, or Parking page.

  2. Select a resource the user wants to book.

  3. Choose a member from the "Booker" dropdown or search for the nonmember using the search field.

  4. If the user is not your member or nonmember yet, scroll down and press the New Nonmember button from the "Booker" dropdown. Fill in the user details and press Done. The user will automatically become a nonmember after you complete the booking.

  5. Fill out the other booking details.

  6. If the user is eligible for any discount, select a coupon with the discount that should apply to their booking in the "Coupon" section. The discounted price will be displayed immediately.

  7. Choose the "External" payment method and complete the booking.

Once an administrator makes a booking, the user receives a notification about a booking created for them and can view this booking on their Account page.

How external bookings reflect in Analytics

Bookings made with the "External" payment method are included in the "Payments", "Rooms", and "Desks" dashboards in Analytics. Explore Analytics

The "Transactions", "Room bookings" and "Desk booking" reports also include these bookings, reflecting their payment type as "External".

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