Your app is designed to empower users to make bookings effortlessly on their own, without needing administrator assistance. Promote self-served bookings for a more efficient user experience.
However, there may be instances where you need to make a booking on behalf of a member and accept payment outside of the app. Your app supports these situations with the "External" payment method.
Make bookings with the "External" payment method
The "External" payment method is available only to administrators and only for room, desk, and parking space bookings.
To make such bookings, administrators do the following:
Navigate to the Rooms, Desks, or Parking page.
Select a resource the member wants to book.
Choose a member from the "Booker" dropdown.
Administrators can only make bookings on behalf of members, not nonmembers.
4. Fill out the other booking details.
5. If the member is eligible for any discount, select a coupon with the discount that should apply to their booking in the "Coupon" section. The discounted price will be displayed immediately.
6. Choose the "External" payment method and complete the booking.
Once an administrator makes a booking, the member receives a notification about a booking created for them and can view this booking on their Account page.
How external bookings reflect in Analytics
Bookings made with the "External" payment method are included in the "Payments", "Rooms", and "Desks" dashboards in Analytics. Explore Analytics
The "Transactions", "Room bookings" and "Desk booking" reports also include these bookings, reflecting their payment type as "External".
