The member web portal and mobile app are designed to empower users to make bookings effortlessly on their own without needing administrator assistance. Promote self-served bookings for a more efficient user experience.
However, there may be instances where you'll need to make a booking for a user and accept payment externally. Spacebring supports these situations with the "External" payment method.
Make bookings with the "External" payment method
The "External" payment method is available only to administrators in Spacebring and only for room, desk, parking space, and equipment bookings.
To make such bookings, administrators do the following:
Navigate to Spacebring > Resources > select Rooms, Desks, Parking, or Equipment page.
Select a resource the user wants to book.
Find the member or nonmember in the "Booker" field.
If the user is not your member or a nonmember yet, find the
New nonmemberoption. Fill in the user details and pressDone. This will create a nonmember profile for the user automatically.
Fill out the other booking details.
If the user is eligible for any discount, select a coupon with the discount that should apply to their booking in the "Coupon" section. The discounted price will be displayed immediately.
Choose the "External" payment method and complete the booking.
Once an administrator makes a booking, the user receives a notification about a booking created for them and can view this booking on their Account page. Administrators and users can access a receipt for this payment if needed.
How external bookings reflect in Analytics
Bookings made with the "External" payment method are included in the "Payments", "Rooms", "Desks", "Equipment", and "Parking" dashboards in Analytics. Explore Analytics
The "Transactions" and "Bookings" reports also include these bookings, reflecting their payment type as "External".
