When making a booking or purchase through the member web portal and mobile app, users can select different payment methods in the "Payment" section. In contrast, the payment methods available in Spacebring for administrators vary.
Payment method | Available in Spacebring | Available in member web portal & mobile app |
Free | ✓ |
|
External | ✓ |
|
Credits | ✓ | ✓ (only for members) |
Day passes | ✓ | ✓ (only for members) |
Invoice | ✓ | ✓ (only for members) |
New payment method |
| ✓ |
Saved payment method (card or bank account) |
| ✓ |
Free or External payment methods
Administrators with the "Bookings" permission can make a room, desk, parking lot or equipment booking for themselves or other users for free by choosing the "Free" payment method in Spacebring.
Administrators can use the "External" payment method to make a room, desk, parking lot or equipment booking for themselves or other users and record the payment received outside the member web portal or mobile app.
No money or credits are deducted when using the "Free" or "External" payment methods.
Credits
The "Credits" payment method appears for users if credits are enabled for the location and the price in credits is set for this service.
There are two types of credits:
Personal credits are only visible to and usable by individual members.
Company credits are available to company members and managers. For company members, this permission is a subject to company settings.
Day passes
The "Day passes" payment method appears for users if day passes are enabled for the location, the "Day Passes" option is enabled for this specific hot desk, and the user has a personal or company subscription.
There are two types of day passes:
Personal day passes are only visible to and usable by individual members who have an individual subscription.
Company day passes are available to company members and managers, who have a company subscription. For company members, this permission is a subject to company settings.
Invoice
The "Invoice" payment method allows to include payments for bookings and other purchases in an invoice instead of immediate payment.
Members can use the "Invoice" payment method only if they have a personal or company subscription with the "Pay with invoice" setting enabled. For company members, this permission is also subject to company settings.
Administrators can use the "Invoice" payment method when making a booking for any customer in Spacebring.
There are two types of the "Invoice" payment method:
Personal invoice is available for individual users who don't belong to any company.
Company invoice is avalilable for company users.
Important: Under the current system (valid through May 31, 2025), all future bookings made with a personal or company invoice are added directly to the upcoming invoice.
Starting June 1, 2025, a new invoicing system will apply to these bookings. The new system is already active for all customers who joined on or after April 1, 2025—learn more here.
New payment method
The "New Payment Method" appears for all users in the "Payment" section only if a payment gateway is connected and the resource or service has the "Money" switch enabled, and the monetary price set.
Saved payment method
Saved credit card
If you have connected a payment gateway that supports saving payment methods, the saved card appears as a payment method for all users after they have made at least one payment previously or if they manually added their card details.
Saved bank account
If you have a Stripe payment gateway connected, the saved bank account appears as a payment method for invoices for all users after they have used this payment method for at least one invoice payment previously, or if they manually added their bank account details.
FAQs
When I am making a booking on behalf of a user, which payment methods are available for me as an administrator?
When I am making a booking on behalf of a user, which payment methods are available for me as an administrator?
When booking on behalf of a member, administrators can use the following payment methods:
Member's personal or company credits
Member's personal or company day passes
Member's personal or company invoice
When booking on behalf of a nonmember, the following payment methods are available for administrators:
Administrators cannot directly charge the member’s card for a booking, even if the member has a saved default payment method in the app.