Your app supports multiple payment methods. When trying to make a booking or purchase in the app, users have different payment methods available in the "Payment" section.
Payment method | Available to |
Free | Only administrators |
External | Only administrators |
Credits | Administrators and members |
Day Passes | Administrators and members |
Personal Invoice/Company Invoice | Administrators and members |
New Payment Method | All users |
Saved payment method (card or bank account) | All users |
Free or External payment methods
Any location administrator can purchase or book anything for free by choosing the "Free" payment method.
The "External" payment method allows administrators to record payments received outside the app.
No money or credits are deducted when using the "Free" or "External" payment methods.
Credits
The "Credits" payment method appears for members and administrators if enabled in Locations > Settings page > Credits, and the price in credits is set.
There are two types of credits:
Personal credits are only visible to and usable by individual members.
Company credits are available to company members and managers.
Day Passes
The "Day Passes" payment method appears for members and administrators when booking a hot desk if enabled in Locations > Settings page > Desks and in the settings of this particular desk, and the member has a personal or company subscription.
There are two types of day passes:
Personal day passes are only visible to and usable by individual members.
Company day passes are available to company members and managers.
Invoice
The "Personal Invoice" or "Company Invoice" payment method appears for members and administrators if "Invoicing" is enabled in Locations > Settings > Billing page, and the member or company has the "Pay with Invoice" setting configured in their subscription.
There are two types of invoices:
Personal Invoice is only available to individual members.
Company Invoice is available to company managers and members, depending on settings. Manage company settings
New Payment Method
The "New Payment Method" appears for all users in the "Payment" section only if a payment gateway is connected.
Saved Payment Method
Saved credit card
If you have connected a payment gateway that supports saving payment methods, the saved card appears as a payment method for all users after they have made at least one payment in your app previously or if they manually added their card details to the app.
Saved bank account
If you have a Stripe payment gateway connected, the saved bank account appears as a payment method for invoices for all users after they have used this payment method for at least one invoice payment in your app previously or if they manually added their bank account details to the app.