When making a booking or purchase through the member web portal and mobile app, users can select different payment methods in the "Payment" section. In contrast, the payment methods available in Spacebring for administrators vary.
Payment method | Available in Spacebring | Available in Member Web Portal/Member Mobile App |
Free | ✓ |
|
External | ✓ |
|
Credits | ✓ | ✓ (only for members) |
Day Passes | ✓ | ✓ (only for members) |
Invoice | ✓ | ✓ (only for members) |
New Payment Method |
| ✓ |
Saved payment method (card or bank account) |
| ✓ |
Free or External payment methods
Any administrator can purchase or book anything for themselves or other users free by choosing the "Free" payment method in Spacebring.
The "External" payment method allows administrators to record payments in Spacebring received outside the member web portal and member mobile app.
No money or credits are deducted when using the "Free" or "External" payment methods.
Credits
The "Credits" payment method appears for users if credits are enabled for the location and the price in credits is set for this service.
There are two types of credits:
Personal credits are only visible to and usable by individual members.
Company credits are available to company members and managers.
Day Passes
The "Day Passes" payment method appears for users if day passes are enabled for the location, the "Day Passes" option is enabled for this specific hot desk, and the user has a personal or company subscription.
There are two types of day passes:
Personal day passes are only visible to and usable by individual members who have an individual subscription.
Company day passes are available to company members and managers, who have a company subscription.
Invoice
Users can book any services for the invoice if administrators enable this option for a specific user or company. This way, users can include all expenses for bookings and other purchases in their upcoming invoice rather than pay immediately.
There are two types of the "Invoice" payment method:
Personal invoice is visible for individual users if "Pay with Invoice" is enabled in their personal subscription.
Company invoice is visible for company users if "Pay with Invoice" is enabled in their company subscription. For company members, this permission is also subject to company settings.
Administrators can make bookings for another member or themselves with the "Personal Invoice" and "Company Invoice" methods, whether or not they have a subscription. Understand Invoice payment method for administrators
New Payment Method
The "New Payment Method" appears for all users in the "Payment" section only if a payment gateway is connected.
Saved Payment Method
Saved credit card
If you have connected a payment gateway that supports saving payment methods, the saved card appears as a payment method for all users after they have made at least one payment previously or if they manually added their card details.
Saved bank account
If you have a Stripe payment gateway connected, the saved bank account appears as a payment method for invoices for all users after they have used this payment method for at least one invoice payment previously or if they manually added their bank account details.
FAQs
When I am making a booking on behalf of a member, which payment methods are available for me as an administrator?
When I am making a booking on behalf of a member, which payment methods are available for me as an administrator?
When booking on behalf of a member, administrators can use the following payment methods:
Member's personal or company credits
Member's personal or company day passes
Member's personal or company invoice
Administrators cannot directly charge the member’s card for a booking, even if the member has a saved default payment method in the app.