For locations that have Stripe, WayForPay, or Fondy enabled, users can add their payment methods for quick payments.
Add a payment method
Only customers can add payment methods through the member portal or mobile app. Administrators are not permitted to add them on behalf of customers.
Customers go to the Locations > Membership > Billing.
Press
Addunder the "Payment methods" section, and input their details.
Press
Save.
The user's payment method is also saved automatically on this page once they make at least one payment with it in the app.
Set a default payment method
Members and company managers go to the Locations > Membership > Billing.
Press on
(...)next to the preliminary added payment method.Press
Set as default.
The user's payment is also saved automatically as a default one when they pay their first invoice with this payment method.
The default payment method is used for auto-charging of the invoice.
Restore saved and default payment methods
When you disconnect a payment gateway integration for a location, please note the following impacts on your customers' saved and default payment methods:
Saved payment methods: All previously saved methods linked to the disconnected account will become unavailable for users. These will only be restored if the same payment gateway account is reconnected.
Reconnecting a different account: If you connect a different payment gateway account, users will need to re-enter their payment details for future transactions and auto-payments.
Default payment methods: Regardless of which account is reconnected, all default payment methods will be removed and must be set again by users.