With the help of Auto-Pay, invoices can be paid within seconds as the invoice fees are charged automatically to the default payment method the member has on file. If Auto-Pay is turned off, the member will need to manually pay for each invoice.
Prerequisites
"Auto-Pay" functions if the following conditions are fulfilled:
Your location has Stripe, WayForPay, Fondy, or plata by mono payment gateway connected. Other payment gateways do not currently support automatic invoice charges.
A user or company has a recurring subscription.
A user has a default payment method. The user's payment method is automatically set as default after the first invoice payment, or can be manually added and set as default by the user.
Manage Auto-Pay
Auto-pay is enabled for each individual member and company by default, without requiring any additional configurations. However, if necessary, you can manage the "Auto-Pay" property for a specific user or company by following these steps:
Go to Locations > Community > open a user or company profile.
Go to the Billing section and set the desired value for "Auto-Pay".
To optimize your revenue, ensure prompt payment, and enhance customer satisfaction, we suggest implementing a policy that encourages the use of Auto-Pay.