To reduce processing costs and transaction fees, you can accept invoice payments via bank debits in Spacebring.
This functionality is available exclusively through Stripe integration.
Enable bank debit payments
To enable specific bank debit options in Spacebring, follow the steps below:
Navigate to Spacebring > Integrations page by pressing the menu (...) next to the location's name > Stripe.
In the "Payment configurations" section, press the menu (...) near the "Invoice payments" > tap "Edit".
You'll be redirected to your Stripe dashboard. Here, turn on the bank debits you want to allow customers to use to pay for invoices. Your Stripe account must be eligible to enable these payment methods.
The bank debit options supported by Spacebring include the following:
Bank debit | Country or region | Allows future auto-payments |
ACH Direct Debit | United States | ✓ |
Australia BECS Direct Debit | Australia | ✓ |
Bacs Direct Debit | United Kingdom | ✓ |
NZ BECS Direct Debit | New Zealand | ✓ |
Pre-Authorized Debits | Canada | ✓ |
SEPA Direct Debit | European countries | ✓ |
SEPA direct debit transactions have a limit of 10,000 € each. For new users, there’s an additional weekly limit of 10,000 €, which quickly increases as you process more SEPA direct debit payments. If you need higher limits, please contact Stripe support.
How customers add their bank accounts
Once bank debit payments are enabled, customers can add their bank accounts to pay invoices directly. Funds will be withdrawn automatically for future invoice payments.
To set up bank debits from their bank account, an individual member or a company manager has two options:
Pay an invoice using bank debit
When a customer pays at least one invoice using a bank debit method, Spacebring automatically saves their bank account for auto-charging subsequent invoices.
Users go to Membership > Billing > Invoices.
Open an unpaid invoice > select "New payment method" and press
Pay.Choose the desired bank debit option and enter their bank account details.
Go to the Billing page > see the bank account saved > click (...) next to it >
Set as default.
If the customer pays the first invoice with their bank account, it will be saved as a default payment method automatically.
Manually add bank account details
Customers can also manually add their bank account details and set it as a default payment method for invoice auto-pay.
Users go to Membership > Billing.
Press
Addunder the "Payment methods" section, and input their bank details.Go to the Billing page > see the bank account saved > click (...) next to it >
Set as default.
Only such direct debit options as ACH, Australia BECS, NZ BECS, PADs, and SEPA can be added manually. Bacs Direct Debit must be added by paying for an invoice.
