Create a room booking
To book a room, go to Locations > Rooms, select the date and timeslot you need in the rooms' calendar.
Bookers can click the ⓘ button next to the desired room's name to view the room description and properties. Bookers can click on the room title or photo to open its weekly booking calendar.
To create a booking, complete the form with the following details:
Title — the name of the booking. Users control the visibility of the title on the Account page.
Time — members can only book according to the booking rules (minimum time, maximum time). Administrators can book for any time.
People
Booker is a user who owns the booking. Administrators can book on behalf of members.
Invitees are users who attend the booking alongside a booker. Invitees can only be selected among location members by other members of this location.
To let your members select invitees, set the visibility of the Community page as "Location Members" or "Network Members."
Memo — a private note visible only to a booker and administrators.
Payment. Understand payment methods. The total price for a booking will be calculated based on the price tiers added for this room.
Once a room booking is made on the app, users can add it to their Google Calendar.
Manage access to certain rooms in your app by using the "Visibility" and "Booking" permissions when creating or editing a room.
View room bookings
Bookers view their own room bookings on the Account > Room Bookings page and can manage them from this page. They also see upcoming bookings on the banner on the main Locations page and receive push notifications before the booking start and end. Understand users' notifications
Invitees view bookings on the widget and receive push notifications when a booking is created and about to end.
Administrators open the Rooms page to view the room bookings in all the rooms for a particular date in the rooms' calendar.
A colored room booking indicates a successful payment.
An uncolored booking is the one that has not been confirmed yet. This means the booker has either just initiated the payment and not completed it yet, closed the payment page, the payment failed, or was declined by the bank. Such bookings remain on the calendar for 15 minutes. If the booker does not complete the payment within this time, it is automatically removed from the app's calendar.
Administrators view room bookings of a specific user on the Locations > Community > select a user under the "Users" tab or go to Nonmembers > Room Bookings page.
For detailed room booking reports, administrators use custom reports in Analytics.
FAQ
Why are some booking titles/bookers' names not visible in the app?
Why are some booking titles/bookers' names not visible in the app?
The visibility of users’ names and booking titles depends on the visibility settings of each user in their account privacy settings. The highest visibility level is “Administrators”, so administrators can always see users’ names and titles on bookings. Meanwhile, members and nonmembers cannot see each other’s personal data on the bookings unless bookers select the relevant personal data visibility in their account privacy settings (e.g., “Location Members,” “Network Members,” “Public”). Make sure to log in to the app with an administrator role to view all booking titles and bookers’ names.