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Book equipment

Updated over 2 weeks ago

Create equipment booking

To book equipment, users go to Locations > Equipment and select the following details:

  • Equipment — what they want to book.

  • Date — the necessary rental date.

  • Quantity/Items — the number of units needed.

  • Time — the desired time slot (if equipment is available for hourly booking).

You can set up equipment for hourly or full-day rentals by configuring Min time, Max time, and Availability increment.

In the booking form, users choose:

Company managers can make equipment bookings for other company members either with company credits or a company invoice.

  • Memo — a private note visible only to the user and administrators.

  • Promo code or Coupon — allows a user to redeem a discount on the equipment booking if eligible.

  • Payment. Understand payment methods. The total price for a booking is calculated based on the price tiers added for this equipment, factoring in any applicable discount from the user's subscription or entered promo code.

Once a booking is made, users can add it to their Google Calendar.

How users see their equipment bookings

  • Users can see their equipment bookings on the Account > Bookings page.

  • Upcoming bookings appear for them as a reminder on the banner on the Locations page.

  • Users receive notifications-reminders before the booking starts and ends. Understand users' notifications

Manage equipment booking

To manage their equipment booking, users follow these steps:

  1. Open the booking on the Account > Bookings page.

  2. Press Edit top right to reschedule it according to the rescheduling policy.

  3. Press Cancel below it to cancel it.

The following changes to the equipment bookings are allowed:

Booking change

Payment gateway

Credits

Date and start time

Editable up to a certain time before the booking starts, per equipment rescheduling policy.

Adjusting the start time automatically updates the end time to maintain the initial duration.

Editable up to a certain time before the booking starts, per equipment rescheduling policy.

End time

Non-editable.

Editable before and during the booking.

Memo

Editable before, during, and after the booking.

Editable before, during, and after the booking.

Users can’t change the duration of equipment booking made online with card or bank account. To extend the booking, they should create a booking for a new time slot.

If the booking was made with personal or company invoice, users can change the duration of their booking per equipment rescheduling policy. The invoice will be updated automatically to reflect the changes.

How administrators see equipment bookings and availability

Administrators can track all equipment bookings in the following ways:

On the Equipment timeline

  1. Go to Resources > Equipment in Spacebring.

  2. Open the "Timeline" tab and select a date if needed.

    • View all bookings on a calendar, visually showing the booker's name, duration, and number of items booked.

    • Quickly check specific equipment availability for a specific time slot on a specific date when a customer inquires.

    • Click on a booking to see its details.

    • Create a new booking directly from the calendar.​

On the Notifications page

Track all new equipment bookings on the Notifications page. Manage admin notifications

By customer profile

To check equipment bookings of a specific customer:

  1. Open their profile from the Customers page.

  2. Go to Bookings > find the relevant booking.

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