Users and administrators can edit bookings to change the start date, time, duration, or number of seats. However, editing permissions vary based on user role, the booking's payment method, and who originally created it.
Edit a booking
To edit a booking, users and administrators follow these steps:
Go to the relevant resource's page (e.g., Rooms, Desks).
Open the "Bookings" or "Calendar" tab for the necessary date.
Find and open the necessary booking > click
Edittop right.
Booking edit permissions
Booking editing permissions differ for users and administrators.
How users can edit bookings
Payment method/ Change | Credits, day passes, invoice, or free resource | Payment gateway |
Reschedule (change start date/time) | Up to a specific time before the booking starts, based on the resource's rescheduling policy. | Up to a specific time before the booking starts, based on the resource's rescheduling policy. |
Extend | Anytime before or during the booking, with an extra charge. | Can't extend. The prepaid amount is fixed. Create one more booking instead. |
Shorten | Up to a specific time before the booking starts, based on the resource's rescheduling policy, with a refund. | Can't shorten. The prepaid amount is fixed. |
Change number of seats/items | Up to a specific time before the booking starts, based on the resource's rescheduling policy, with an extra charge or refund. | Can't change. The prepaid amount is fixed. |
How administrators can edit bookings
Payment method/ Change | Credits, day passes, invoice, free resource | Payment gateway, External |
Reschedule (change start date/time) | Anytime before, during, or after the booking. | Anytime before, during, or after the booking. |
Extend | Anytime before, during, or after the booking, with an extra charge. | Can't extend. The prepaid amount is fixed. Create one more booking instead. |
Shorten | Anytime before, during, or after the booking, with a refund. | Can't shorten. The prepaid amount is fixed. |
Change number of seats/items | Anytime before, during, or after the booking, with an extra charge or refund. | Can't change. The prepaid amount is fixed. |
Notes
If an administrator created a booking for a user, the user cannot edit it, regardless of the payment method.
Both users and administrators can edit the booking title, memo, and invitees at any time—before, during, or after the booking.