The Member Mobile App is a white-label mobile app for your customers, available on Google Play and the App Store, allowing users to make bookings, process payments, and more.
It offers a convenient smartphone experience, improves user engagement, and elevates your brand with customizable branding, including your logo, colors, and push notifications.
Member Mobile App is a paid add-on. Pricing
This add-on includes free usage of Room Display and Reception apps.
How to get Member Mobile App add-on
Prerequisites
An active Spacebring subscription with an Essential or higher plan.
An Apple Developer account for an organization. Prepare your Apple Developer account
A prepared mobile app icon according to these requirements:
Format: SVG format.
Size: 72x72 px.
Background: No background. The logo must be transparent. Google and Apple requirements
For seamless app approval by Apple and Google, ensure to prepare for submission.
Get Member Mobile App
If you haven't yet, sign up for the Member Mobile App add-on.
Invite us ([email protected]) to your Apple Developer organization account.
Go to the Network settings > Member mobile app page as an owner. Upload your foreground graphic, the background color, pass your Apple Developer account details, and submit the form.
Once submitted, we'll start preparing your iOS and Android mobile apps. Once they're live, we'll inform you via email. If the mobile app has been rejected, we'll resubmit it to Apple and Google within 48 hours.
When publishing apps, we use template descriptions, keywords, and screenshots for the initial app listing. Once published under your brand, you can update the listing as needed.
Prepare for submission
Apple and Google review your app's content and functionality. Missing content is a common cause for rejection and can significantly delay your launch.
To ensure a smooth review, prepare the following:
Customize your privacy policy and terms of use.
Create a post on the Feed page. This could be a message to welcome your first members.
Create an upcoming event on the Events page with a description and cover photo. The event can be scheduled for any future date, and you can always edit or delete it after your apps are published.
Complete the Information page with photos of your space, a description, contact details, location schedule, and any other relevant information.
How to access member mobile app
Once your member mobile apps are published, your customers can access them in several ways:
Via the landing page
Your landing page will automatically be updated to include direct links to the app on both the App Store and Google Play.
Via email
If a customer has already downloaded a member mobile app to their smartphone, they will be automatically redirected there from the emails they receive from the app (e.g. when invited to join, receive an invoice, etc.)
Via marketing channels
Share direct links to download the member mobile app on App Store or Google Play through your website, social media, or advertisements. Promote mobile apps
Direct sharing
Provide the link directly to new customers who want to book a resource or access your services via the member mobile app.
To download the member mobile app, your device must have Android 8.0 or higher, or iOS 15.1 or later.
How member mobile app works
White-labeled and customizable: The Member Mobile App is a fully white-labeled mobile application, allowing admins to enhance brand presence with custom logos, colors, and push notifications.
Accessible on Google Play and the App Store: The app is available for download on both platforms, providing public access for users to engage with your services.
Mobile-optimized experience: Designed specifically for mobile devices, the app mirrors the member web portal, offering the same functionality, but optimized for smartphone use.
Seamless user experience: Users can make bookings, payments, join events, and access all services available on the member web portal directly from their smartphones.
Administrator use: Administrators can access the member mobile app as a user at any time to experience the app's interface and functionality firsthand.
Helpful links
FAQ
How can I test the mobile app before the release?
How can I test the mobile app before the release?
To get a firsthand experience of how the mobile apps look and function, we recommend downloading and testing the apps of our customers. You can find the download links at the bottom of their respective landing pages. For example, explore the mobile apps for FoundrSpace Coworking or Hatch Coworking.
Is there a limit on the app name length?
Is there a limit on the app name length?
Yes, the limit for app names on both Apple's App Store and Google's Play Store is 30 characters. If your space name is longer, consider alternative names.