In some countries, customer billing details are legally required on invoices and receipts. Spacebring allows customers to add their billing details during their first purchase—or later—and administrators can also add them on the customer’s behalf. You can configure whether billing details are required or optional, depending on your local compliance needs.
Configure billing details collection
Tap the (...) next to the location name on the left-side panel > go to Location settings.
Go to Billing > "General" tab and manage the "Require billing details" setting.
If enabled, the following fields become mandatory for all customers during their first purchase:
Legal business name
Address
Tax ID
If disabled, these fields are optional and can be filled in by customers if they choose.
How customers add their billing details
If "Require billing details" is disabled
Customers who have never interacted with the location can optionally fill in their billing details during their first booking, subscription purchase, shop order, or event ticket purchase.
During subsequent payments, the billing fields do not appear at checkout. However, customers can add them anytime via the Membership > Billing page.
If "Require billing details" is enabled
Billing details fields are mandatory, and customers should provide them before completing the first purchase.
New customers are required to enter billing details during their first booking, subscription purchase, shop order, or event ticket purchase.
Your existing customers who haven't filled out their billing details yet will be prompted to enter them at their next purchase, after you've enabled this setting.
During all future payments using a monetary or the "Invoice" payment method, billing fields appear at checkout, pre-filled with the customer's data. Users can update the details if needed or just proceed with the payment.
How customers manage their billing details
Customers can always add or update their billing details via the Membership page.
Individual users update their personal details under the "Personal" section > Billing.
Company managers update their company details under the section with their company name > Billing.
Changes to billing details apply to all newly issued receipts and invoices.
How administrators add billing details for customers
Administrators can enter billing details on behalf of a customer by following these steps:
Go to the Customers page > select a user or a company > Billing.
Fill out the "Legal business name", "Address", and "Tax ID" fields on the right-side panel.
Additionally, if "Require billing details" is enabled, when making a booking for a customer, creating an invoice, or a one-off payment, administrators are required to fill out the customer's billing details if the customer hasn't yet.
Before creating a subscription for a user or company as an administrator, ensure their billing details are added. Otherwise, the first invoice will be issued without them.
How billing details appear on invoices and receipts
