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Send eInvoices

Send eInvoices via Peppol or other certified networks to stay compliant with your country's regulations.

Updated this week

What is eInvoicing

eInvoicing (electronic invoicing) is becoming increasingly mandatory for businesses across many EU countries. It replaces traditional PDF invoices with standardized, machine-readable electronic invoices that can be automatically processed by accounting and government systems.

Spacebring helps you stay compliant by:

  • Automatically generating eInvoices and credit notes in the required format

  • Sending them securely through certified networks like Peppol

  • Tracking network synchronization status

  • Automatically validating tax ID for faster reconciliation.

Customers still receive human-readable PDF invoices by email, while Spacebring simultaneously sends the compliant machine-readable eInvoice via Peppol.

Currently, eInvoicing via Spacebring is available for Belgium via the Peppol network. We’re actively expanding support to more countries. If eInvoicing is required in your country, please let us know at [email protected].

This feature is currently in beta. Its functionality and appearance are subject to change, and it may not be fully stable. We welcome your feedback at [email protected].

Prerequisities

To enable eInvoicing, ensure the following two requirements are completed:

Complete location billing details

Your location billing details must be complete and accurate.

  1. Go to Location settings > Billing > "General" tab.

  2. Fill in your location's billing details.

    • Legal business name

    • Address (Country, Address line 1, City, and Postal code are mandatory)

    • Tax ID

    • Contact details (Email is mandatory).

Make sure your billing country is set to Belgium.

Complete customer billing details

Each customer must also have accurate billing information.

  1. Go to Location settings > Billing.

  2. In the "General" tab, enable the "Require billing details" setting.

    • All new customers will be prompted to provide billing details at their first purchase.

    • Existing customers missing billing details will be prompted to update their details during their next purchase.

  3. To review or update customer details manually:

    • Go to the Customers page > open each customer profile > Billing section.

    • Fill in any missing billing details as an administrator.

    • Alternatively, ask customers to update billing details on their own under Membership > Billing.

If a certain customer’s billing details are incomplete or invalid, invoices for that customer will remain in Draft status with a warning and will not be issued.

Enable eInvoicing

  1. Go to Location settings > Billing.

  2. In the "Invoicing" tab, enable the "eInvoicing" switch.

  3. In the "Peppol verification" section, click Upload proof of ownership.

  4. Upload one of the following documents to verify your authorization to represent your company on Peppol:

    • An invoice with direct debit authorization

    • An official company representation document

    • A business registration certificate

  5. Your proof of ownership will be submitted to Peppol and verified.

    • Track your verification status on this page. It may take up to 3 business days.

    • If prompted, update your billing details or take any required actions.

How eInvoicing works

After eInvoicing is enabled:

  • All new invoices are automatically converted into a compliant eInvoice format during issuance and sent through Peppol.

  • Customers continue receiving standard PDF invoices by email and push notifications — the PDF appearance remains unchanged. Machine-readable eInvoices are sent in parallel via the Peppol network.

  • Credit notes and voided invoices are also synced if the original invoice was successfully synced via Peppol.

Track eInvoice syncing

Each invoice has the eInvoice sync status indicated.

If an eInvoice fails to sync (for example, due to invalid or missing customer billing details):

  • The invoice will not be issued.

  • The system will display:

    • “eInvoice sync failed” status

    • A red warning triangle next to the affected invoice

    • A red warning triangle next to the customer’s name on the Customers page.

You can also see the eInvoice sync status for all invoices in the "Invoices" report.

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