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Issue invoices

Understand how to issue recurring and one-off invoices

Updated this week

An invoice is an official document issued to a customer that lists the products or services provided to them, their costs, and the total amount due. It serves as a financial record and a request for payment.

All invoices are listed on the Billing > Invoices page, and in each individual customer's profile on the Billing > Invoices page.

In Spacebring, you can issue invoices in three ways:

Invoices for rental or membership

For members or tenants who get a membership or rental for a specific period:

  1. Go to Customers > customer profile.

A subscription will automatically generate invoices based on the terms you set: frequency (invoice for one week/month or recurring invoices), amount, items, within the period you set, etc, and automate other things besides invoices.

Invoices for one-off purchases

For one-off purchases (booking, event ticket, shop order, etc.):

  1. The customer makes a purchase in the member web portal or mobile app by themselves and pays through a payment gateway.

  2. Alternatively, you, as an administrator, can record a one-off booking for the customer with the "External" payment method.

  3. The one-off invoice is generated automatically.

Manual one-off invoices

For occasional or irregular charges that are not part of a rental, membership, or a specific service purchase, you can also issue one-off invoices to any customer.

  1. Go to Billing > Invoices or to the customer's profile > Billing.

  2. Click Create invoice top right.​

  3. Tap Create to create an invoice draft > then View invoice to open it and add items.

  4. Tap Create item.

  5. In the "Product" field, select the pre-created item or keep "Custom" to add a unique item and price.

  6. Specify "Quantity", and fill out the other remaining fields.

  7. Press Create.

  8. Optionally, add a memo to indicate the source of payment or any other relevant details for your payment records, and set a custom "Payment due" date.

  9. Press Issue. If a user has any saved payment methods, you'll see Issue and charge button and can charge the invoice right away.

If "Require billing details" is enabled, the customer's billing details must be added to be able to issue the invoice.

Manually created invoices use today's issuance date and the following available sequence number.

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