Both administrators and customers can always download the PDF of the invoices that have been issued.
How administrators download invoices
To download a specific invoice PDF, administrators do the following:
Go to the Billing > Invoices page > find and open the necessary invoice > click on
Download PDF.
Alternatively:
Go to the Customers page > select a user or company > Billing > Invoices.
Open the necessary invoice and click on
Download PDF.
To download multiple invoice PDFs, administrators do the following:
Go to Spacebring > Analytics > press
Create reporttop right.In the "Report type," select "Invoices" type.
Select the time range for which they want to see the invoices and press
Download.Open the report in Excel, Google Sheets, or any other app that supports .CSV file format and find the "PDF" column.
Click on the link to the invoice you want to download, and the invoice will be automatically downloaded.
To download multiple invoices at once, administrators can select the range of links to invoices in the "Invoices" report and use the "Open links" feature available in Google Sheets or any other app that handles hyperlinks. All selected links will be opened at once, and all invoices will be downloaded simultaneously.
How users download invoices
Navigate to the Locations > Membership page in the member web portal or mobile app.
Tap on Billing > Invoices under the "Personal" section to download the personal invoice. To download the company invoice, the company manager needs to click Billing > Invoices under the section with their company name.
Select the necessary invoice and click on
Download PDF.
FAQs
How can I download invoices for desk bookings/day passes?
How can I download invoices for desk bookings/day passes?
In Spacebring, there is a difference between invoices and receipts:
An invoice is a document that requires payment for a service by a due date.
A receipt confirms a successful payment.
For room bookings, desk bookings, day passes, and other one-time purchases, payments are made instantly in the app, and receipts are issued rather than invoices. However, for subscription renewals, customers receive invoices to prepay for the next subscription period.
Receipts, just like invoices, include all the information needed for accounting.
To view, download, or send the receipt to the customer:
Open the user's booking:
Either from the customer's profile on the Customers page.
Or from the Rooms, Desks, Parking, or Equipment page.
Tap
Download receipt PDFor click on the "Payment" section to send, view, or download the receipt.
If you need to export all receipts for desk bookings or day passes for a specific period for accounting purposes, download the "Transactions" custom report, which includes links to all receipts PDFs.