Before: Admins and members shared the same app. The app included settings and features for space management for administrators.

Now: Admins manage the space from the dedicated portal - Spacebring. The Member Web Portal or Member Mobile App Admins no longer include admin-specific settings or features starting from January 31, 2025, and are now exclusively for users. Each user group sees only the features and tools relevant to their role in their tailored portal, making the user experience more intuitive, focused, and user-friendly for both administrators and members and reducing cognitive load. Admins can go to the Member Web Portal or Member Mobile App to check the app experience from the user's perspective.

Before: The app had a more general layout, with less distinction between different aspects of space management for admins.

Now: The Spacebring dashboard is redesigned for better organization. The Community page has been replaced with a Customers page, and other modules are now grouped into dedicated sections on the left-side panel. Here’s the breakdown of the new module structure:

Before: Admins needed to access the Settings page to add and manage resources, plans, discounts, etc.

Now: You can directly add, create, and manage everything from the module pages themselves. For example, you can set up new rooms, modify membership plans, or create coupons and promo codes directly within the Rooms, Plans or Discounts modules, without needing to go into a separate Settings page.

Before: The overview of resources and services in modules was appearing from the user perspective on all pages, making it less convenient for management for administrators.

Now: The Spacebring portal has a new layout tailored specifically for quick and convenient desktop admin management. The list-based layout provides a clear, at-a-glance overview on each page, with additional key information displayed next to each resource, service, or item immediately. This design ensures that administrators can quickly check and manage items efficiently, eliminating the need to scroll through the page. Here are a few examples:

Before: Admins had two separate pages within the same app to configure different types of notifications. One page was for tracking admin notifications (related to space management tasks), while the other page was for user notifications (as users of the app). This setup existed because the app served as both the admin dashboard and the user app.

Now: Admins have a single Notifications page within Spacebring, where they can only configure admin notifications related to their administrative tasks. Users, on the other hand, manage their user notifications exclusively within the Member Web Portal or Member Mobile App, keeping the notification settings clearly separated based on user roles.

You can see and manage all your customer base in this section, including members and nonmembers, their subscriptions, billing and more. Easily see and copy customers' phone numbers and email addresses.

You can manage all aspects of billing in this section, including creating and editing membership plans, credit packages, and creating coupons and promo codes.

Easily add new rooms, desks, offices, or parking lots. Admins can also view a comprehensive list of all available resources and edit them directly from this page.

Manage community engagement through the Feed and Events sections. You can post updates, create new events, and monitor interactions all in one place.

This section allows you to manage your space’s services, such as visitor registration, shop offerings, and member benefits. Admins can set up or edit services directly from here.

Admins can manage support tickets and guides, providing assistance to members and resolving issues efficiently through this section.