Welcome to the new and improved Spacebring experience! We’ve completely reimagined how Spacebring works to give you more control, flexibility, and ease in managing your space. What once was a single app for both administrators and members is now a tailored experience with dedicated apps for each role, making space management smarter, faster, and easier than ever before!
Let’s dive into what’s new, how it benefits you, and how to make the most of this exciting upgrade.
Contact us to request access to Spacebring Beta.
What’s New in Spacebring?
The Spacebring experience is now divided into three distinct parts:
Spacebring (for Admins)
Spacebring is the web dashboard and primary tool for admins to manage locations, customers, billing, resources, and more. This dashboard centralizes all admin controls in a single interface. No more juggling between admin and user features — you’ll have a clean, organized interface focused solely on your space management.Member Web Portal (for Users)
The Member Web Portal is your branded web application that users interact with. Here they can book resources, access services, make purchases, and more. The interface and features of the Member Web Portal remain unchanged, so your users will continue to enjoy the familiar, consistent experience they’ve come to expect.Member Mobile App (for Users)
The Member Mobile App mirrors the Member Web Portal, giving users the flexibility to access the app from their smartphones. The Member Mobile App is available for download from the App Store and Google Play. It offers additional convenience for users on the go.
Key Changes for Admins
Here’s a breakdown of the major updates and changes for admins:
Separate Member and Admin Apps
Before: Admins and members shared the same app. The app included settings for space management for administrators.
Now: Admins manage the space from a dedicated portal - Spacebring. The Member Web Portal or Member Mobile App Admins no longer include admin-specific settings or features. These apps are now exclusively for members, ensuring that the user experience is more focused and streamlined for each role. Admins can go to the Member Web Portal to check the app experience from the user's perspective.
Improved Spacebring Dashboard Layout for Admins
Before: The app had a more general layout, with less distinction between different areas of management.
Now: The Spacebring dashboard is redesigned for better organization. The Community page has been replaced with a Customers page, and other modules are now grouped into dedicated sections on the left-side panel. Here’s the breakdown of the new module structure:
Billing: Includes Plans, Credit Packages, and Discounts.
Resources: Includes Rooms, Desks, Offices, Parking and Floors.
Engagement: Includes Feed and Events.
Services: Includes Shop, Benefits, and Visitors.
Support: Includes Tickets and Guides.
Analytics
This modular layout provides quick access to the tools you need and organizes space management more intuitively.
Direct Management from Module Pages
Before: Admins needed to access the Settings page to manage resources, billing, plans, etc.
Now: You can directly add, create, and manage everything from the module pages themselves. For example, you can set up new rooms, modify membership plans, or create coupons and promo codes directly within the Rooms, Plans or Discounts modules, without needing to go into a separate Settings page.
Convenient Overview of Resources, Services and Activity in Them for Admins
Before: The overview of resources and services was appearing from the users' perspective on all pages, making it less convenient for management for administrators.
Now: On each module page, admins can see a detailed, comprehensive overview of all resources, services, and other items relevant to that module and easily manage them with a single click. For the resources with assignments, admins can see the number of occupied and available seats and assigned members next to them.
Role-Specific Notification Controls
Before: Admins had two separate pages within the same app to configure different types of notifications. One page was for tracking administrator notifications (related to space management tasks), while the other page was for account notifications (as users of the app). This setup existed because the app served as both the admin dashboard and the user app.
Now: Admins have a single Notifications page within Spacebring, where they can only configure tracking notifications related to their administrative tasks. Users, on the other hand, manage their account notifications exclusively within the Member Web Portal or Mobile App, keeping the notification settings clearly separated based on user roles.
Managing Multiple Networks
How Admins Interact with Each Module
Now that the dashboard is organized into clear modules, here's how admins can use each section effectively:
Customers
You can see and manage all your customer base in this section, including members and nonmembers, their subscriptions, billing and more. Easily see and copy customers' phone numbers and email addresses.
Billing (Plans, Credit Packages, Discounts)
You can manage all aspects of billing in this section, including creating and editing plans, credit packages, and creating coupons and promo codes.
Resources (Rooms, Desks, Offices, Parking, etc.)
Easily add new rooms, desks, offices, or parking lots. Admins can also view a comprehensive list of all available resources and edit them directly from this page.
Engagement (Feed, Events)
Manage community engagement through the Feed and Events sections. You can post updates, create new events, and monitor interactions all in one place.
Services (Shop, Benefits, Visitors)
This module allows you to manage your space’s services, such as visitor registration, shop offerings, and member benefits. Admins can set up or edit services directly from here.
Support (Tickets, Guides)
Admins can manage support tickets and guides, providing assistance to members and resolving issues efficiently through this section.
Understanding the Member Experience
While admins now have a separate dashboard with advanced management capabilities, the member experience has remained consistent. Whether using the member web portal or the member mobile app, users will still be able to book resources, join events, make purchases, and access all the other services.
When logging in to the Member Web Portal or Member Mobile App administrators will not have access to any admin-specific features and settings and see the app from the user's perspective.
Conclusion
We hope that the transition to Spacebring enhances your experience managing coworking spaces and better supports your day-to-day tasks. The new structure is designed to improve usability, simplify space management, and give you better control over your resources and services. Explore the new dashboard and modules to get started, and don’t hesitate to reach out to our support team if you need assistance.