User information can be divided into three distinct categories:
Personal information | User's name, email, phone number, "About" field, and privacy settings. |
Membership information | Billing details, subscription, company, credits balance, and bookings. |
Administrator's notes | Additional details about a user visible only to your team. |
Edit users' information as an administrator
Since users are completely responsible for their personal information, only they are able to edit it.
Administrators can only view the user's personal information by opening a user's profile in Spacebring on the Customers page.
If you invited your member with the wrong email, you need to remove the member and reinvite them again by stating the correct email.
To remove your member, go to Customers > open the needed profile > tap Remove. After this, send a new invitation.
Administrators, however, can manage user's membership information.
Administrator's notes
We recommend using the "Notes" field to add all the additional details you want to keep visible only to your team. For example, specify the member's unique needs for the office.
To manage the notes, log in to Spacebring > go to Customers > "Users" or "Companies" tab > choose the specific user you wish to add a note for > locate the "Notes" field and enter the necessary information.
Learn how to attach files to user's profiles in our dedicated "Attach files to companies and users" article.
FAQ
How can I see the user's personal information?
How can I see the user's personal information?
To see the user's email or phone number, navigate to Spacebring > Customers page > open a user's profile > check the "Phone number" and "Email" fields. By right-clicking the copy icon near them, administrators can easily copy the data.