For locations that have Stripe, WayForPay or Fondy enabled, users can change their default payment method at any time.
To update or change the default payment method, users must do the following:
Navigate to the Locations > Membership > Billing page.
Tap on the
Addbutton and type the details of the new payment method in the "Payment methods" section.Save the change and see the new card added to the app.
Press on
(...)next to the new payment method and hitSet as default.
FAQ
Is it possible to remove a default payment method if a customer has an active subscription?
Is it possible to remove a default payment method if a customer has an active subscription?
It is not possible to remove a default payment method if a customer has an active subscription without first adding a new payment method and setting it as the default. If the payment method being deleted is set as default and linked to an active subscription, a new payment method must be added and set as default before the previous one can be deleted. If the customer does not want to be automatically charged using their default payment method, disable "Auto-pay" in the "Billing" section of their profile.