Learn how to configure location-specific billing settings so invoices are generated correctly for recurring memberships and one-off services. It’s intended for admins who need precise control over how and when customers are invoiced per location.
To configure invoicing for the specific location, go to Spacebring > tap the (...) next to the location name > Location settings > Billing.
"Billing details" tab
Fill out your space's "Billing details", "Address", and "Contact details". They will appear on all invoices and receipts to your customers to help them recognize your business:
Legal business name.
Address
Tax ID.
Manage the "Require billing details" setting — define whether billing details fields should be required or optional for customers.
If your business is located in Switzerland or Liechtenstein, you can configure QR-bill invoices.
Until the "Address" section is filled out, the system will continue using the information from "Billing details (Legacy)".
"Subscriptions" tab
"Invoicing" tab
If your country is Belgium, you can enable "eInvoicing".
Choose the "Invoice type":
Invoice — all invoices and related emails will be titled "Invoice".
Proforma invoice — all invoices and related emails will be titled "Proforma invoice".
Specify the "Payment due" — number of days after the invoice issuance date. Spacebring will automatically calculate and set the due date for each invoice. You can customize the payment due for individual invoices.
Use the "Advance invoicing" field to schedule exactly how many days before the renewal date the customer should receive their automatically generated invoice. It's needed if you want to send the invoices to customers earlier.
Manage the "Payment retries and reminders" switch.
Fill in the "Footer" field to add extra details appearing at the bottom of all invoice and receipt PDFs. For example, your bank account if you accept manual transfers.
In the "Accounting email" field, add your accounting system's inbox email. All invoices and receipts from this location will be sent to this email. Integrate with your accounting app
"Taxes" tab
"Currencies" tab
If needed, add an alternative currency to convert the invoices of particular customers. All other invoices will use the location's default currency.
Select a default alternative currency to apply to all new customers. This setting affects only users who register after the change.
Once done, administrators can create subscriptions and issue one-off invoices.
Updates to the billing address or invoice and receipt footer will reflect on new invoices and receipts only, generated after the change was made.
FAQs
Our billing details have changed. How to update them in the system so that new billing details appear on invoices?
Our billing details have changed. How to update them in the system so that new billing details appear on invoices?
To update billing details on invoices sent to your customers, go to Location settings > Billing > "Billing details" tab > update your legal name, add an address, or tax ID.
To update billing details on invoices from Spacebring to you, as an owner, go to Network settings > Billing page > Update payment information, invoicing address, and download invoices in the "Plan" section.
Once edited, all future invoices will reflect your updated billing details.
Why do some users not receive invoices automatically?
Why do some users not receive invoices automatically?
There are several reasons why a member might not receive their invoice:
Email delivery issues: The email address on file may be incorrect, or the invoice email may be blocked by spam filters. Double-check that the member's email is accurate and active.
Spam or junk folder: Invoices might be delivered, but end up in the member’s spam or junk folder. Encourage members to check these folders and mark the sender as safe.
Paused payment collection: Payment collection may be paused for the customer's subscription, which means their invoices won’t be auto-issued.
No company manager assigned: If the invoice is meant to be sent to a company, make sure a company manager has been assigned. Without one, the invoice is generated but not delivered to anyone.