By integrating with the Tapkey access control solution, Spacebring automates physical access to the premises.
Tapkey is a distinct company not affiliated with us. For any inquiries regarding Tapkey's solutions, services, or pricing, please reach out to Tapkey directly. We do not have the authority to provide information or support on behalf of Tapkey.
Prerequisites
To enable Tapkey integration with Spacebring, make sure you meet these requirements:
Have an active Spacebring subscription.
Have your Tapkey account set up with all locks configured and added to user groups created exclusively for Spacebring.
Have user groups added and enabled in Tapkey.
Reusing existing access groups you have previously configured for other applications will result in errors.
4. Have access to the Tapkey administrator account.
Connect the Tapkey integration
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name.
Find the Tapkey integration page. On this page, you'll also see two helpful buttons:
About: For general information about the integration.Docs: For detailed instructions on connecting and configuring.
Press
Connectand permit to connect Tapkey with Spacebring.Select a locking system to grant access to a group based on a plan.
You can connect a separate Tapkey account to each location in Spacebring.
Configure access for Tapkey
The integration between Tapkey and Spacebring allows granting access based on the following conditions:
Subscription
Room booking
Desk booking
Office booking
Equipment booking
Parking booking
Access for subscriptions
To automate access for subscriptions, open Spacebring and do the following:
Navigate to Billing > Plans.
Create or edit a plan and select the desired Tapkey user group in the "Access" section.
Create a subscription manually or let users sign up for plans by themselves.
To grant access to your existing members, edit their subscription and choose the Tapkey access group. Adding or editing access takes effect immediately.
Access for resource bookings
To automate access for resource bookings, do the following:
Navigate to Resources > Rooms, Desks, Offices, Parking, or Equipment page.
Add or edit a resource > select the desired Tapkey user group in the "Access" section and press
Save.
Access is granted for all future bookings only if an access group is selected or edited for the resource before the booking starts. If the booking has already begun, updated access will not be granted.
How Tapkey integration works
User synchronization to Tapkey
Users who qualify for access—based on either a subscription or a booking—are automatically synced to your Tapkey dashboard. The user's email address is synchronized.
Users need to download the Tapkey app on their device and set up their Tapkey account using the same email address they use in the member web portal or mobile app. To unlock a door, users must be physically present in front of the corresponding lock.
Access based on subscriptions
When a user obtains a subscription—whether by self-sign-up or admin allocation—they are added to a specific access group for as long as their subscription is active.
The subscription remains active from its start date until its end or cancellation date, regardless of the payment status of the member's invoices. To revoke access, schedule a subscription end, or cancel it.
When a subscription is created for a company, all users within that company are invited to use Tapkey. If the company’s subscription is canceled or expires, Tapkey access for all associated users will be revoked.
Access based on bookings
Users who make a booking are granted access to the designated access group for the entire duration of their booking. Additionally, any invitees to the room booking will also receive access.
Users will have a 30-minute grace period before and after the booking time:
Booking date & time | Access to the predetermined access group |
1/8/2024 12:00 PM - 4:00 PM | 1/8/2024 11:30 AM - 4:30 PM |
5/12/2024 9:30 AM - 11:30 AM | 5/12/2024 9:00 AM - 12:00 PM |
Disconnect the Tapkey integration
To disconnect Tapkey, follow these steps:
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name > Tapkey.
Press
Disconnectand confirm your choice.
When the integration is disconnected, access will not be granted for future bookings or subscriptions. Any access already granted remains active and must be revoked manually through the Tapkey dashboard.
FAQs
How to set up access groups for different doors?
How to set up access groups for different doors?
To ensure a seamless flow for your members, create multiple access groups in Tapkey based on your space layout and then link them to the specific resources or plans in Spacebring:
Front door lock: If you only have one main door, create a single access group and link it to all your resources and plans.
Front door lock and Private offices locks: To give office tenants private access, create separate access groups for each individual office. Each group should include the "Front door" lock plus that "Specific office" lock. Link each unique group to its corresponding office resource.
Front door lock and locks for certain rooms:
Create groups for each "Room" + "Front door". Link each room to the access groups you created for it so users only access the specific room they booked.
To provide access to desks, open spaces, or lounges, you only need one access group containing the "Front door" lock.
Tiered access: For members on different plans, create groups with the same locks but different time restrictions. Link these groups to the corresponding plans — for example, a "9 AM – 6 PM" group for regular members and a "24/7" group for those on exclusive plans.