Brivo integration allows you to automate granting customers temporary access to designated locks. Users can unlock doors directly from the Access page in your member web portal or mobile app.
Brivo is a distinct company not affiliated with us. For any inquiries regarding Brivo solutions, services, or pricing, please reach out to Brivo directly. We do not have the authority to provide information or support on behalf of Brivo.
Prerequisites
Set up your Brivo account.
Add all the necessary locks under a single Site in Brivo.
Create access groups in Brivo specifically for Spacebring and add all the necessary locks to them.
Reusing access groups created for other applications may cause errors.
2. Have access credentials to your Brivo account and Brivo developer portal.
Connect Brivo integration
Press the menu (...) next to the location's name > go to the Integrations page.
Find the Brivo integration page and click
Connect.
Log in to your Brivo account.
When logging in, in the "Username" field, enter your Brivo Admin ID.
4. Upon logging in, press Connect in the "Account" section, and enter the API key from your Brivo developer portal.
5. Configure the Access page visibility.
To allow nonmembers to unlock doors when booking, set "Visibility" to "Public".
6. Select the Brivo Site where your locks are added. Eligible users will see and unlock these locks via the Access page.
You can connect a separate Brivo account to each location in Spacebring.
Configure Brivo integration
The integration allows granting access based on:
Subscription
Room booking
Desk booking
Office booking
Equipment booking
Parking booking
Access for subscriptions
For future new members
For membership plans, open the plan settings > "Access" section > select the appropriate Brivo access group.
For resource rentals, open the resource settings > "Access" section > select the appropriate Brivo access group.
When you create subscriptions for customers or customers sign up by themselves, the user is automatically synced to the selected Brivo access group for the duration of their subscription.
For existing members
Open member's subscription > open a specific item.
In the "Access" section, select the appropriate Brivo access group.
Adding or editing access takes effect immediately.
Access for resource bookings
To automate access for resource bookings:
Go to Resources > Rooms, Desks, Offices, Parking, or Equipment page.
Open the resource settings > select the appropriate Brivo group in the "Access" section.
How Brivo integration works
Access based on subscriptions
When a user gets a subscription, they are synced to the assigned access group for the entire subscription period.
Company subscriptions grant access to all users within the company.
Customers are synced to the access group at midnight (00:00) on their subscription start date.
When a subscription expires or is canceled, access is automatically revoked.
Access remains active from the subscription start date until its end or cancellation date, regardless of the customer's invoice payment status. To revoke access, schedule a subscription end, or cancel it.
Access based on bookings
Users receive access to the assigned access group for the full duration of their booking.
Invitees to room bookings also receive access.
Users have a 30-minute grace period before and after the booking time:
Booking time | Access window |
12:00 PM - 4:00 PM | 11:30 AM - 4:30 PM |
9:30 AM - 11:30 AM | 9:00 AM - 12:00 PM |
How users unlock doors
Users who have an active subscription or booking open member web portal or mobile app.
Go to the Access page.
They see the locks they are eligible to access based on the access group in their booking or subscription.
Tap the lock to unlock the door.
It is not currently possible to limit door unlocking by a user's geolocation. Users can open doors from the member portal regardless of their physical location.
If a user previously used the Brivo mobile app, they will see a message on the Access page that they already have a Brivo Mobile Pass.
To unlock via Spacebring, they must click
Remove Mobile Pass.Once removed, locks will become available on the Access page.
Inform customers how to unlock doors
Users do not receive automated emails from Brivo about access. Guide your customers how to unlock doors:
Add custom booking confirmation emails in resource settings (e.g., for nonmembers). Explain them that upon arrival, they can unlock doors via the Access page in your member web portal or mobile app.
Create a "How to enter the space" guide. Thia way, all customers will be able to find instructions on unlocking doors on your Information and Support pages at any time.
Disconnect Brivo
Press the menu (...) next to the location's name > go to the Integrations page > Brivo.
Press
Disconnectand confirm your choice.
When the integration is disconnected, access will not be granted for future bookings or subscriptions. Any access already granted remains active and must be revoked manually through the Brivo dashboard.
FAQs
How to set up access groups for different doors?
How to set up access groups for different doors?
To ensure a seamless flow for your members, create multiple access groups in Brivo based on your space layout and then link them to the specific resources or plans in Spacebring:
Front door lock: If you only have one main door, create a single access group and link it to all your resources and plans.
Front door lock and Private offices locks: To give office tenants private access, create separate access groups for each individual office. Each group should include the "Front door" lock plus that "Specific office" lock. Link each unique group to its corresponding office resource.
Front door lock and locks for certain rooms:
Create groups for each "Room" + "Front door". Link each room to the access groups you created for it so users only access the specific room they booked.
To provide access to desks, open spaces, or lounges, you only need one access group containing the "Front door" lock.
Tiered access: For members on different plans, create groups with the same locks but different time restrictions. Link these groups to the corresponding plans — for example, a "9 AM – 6 PM" group for regular members and a "24/7" group for those on exclusive plans.