Your app generates receipts for all users' payments made online:

One-off payments for rooms, desks, orders, and event tickets.
Invoices.

Users can access the receipts through the following three channels:

Channel	Who can access the receipt	Receipts for one-off payments	Receipts for invoice payments
Inbox	Users who made the purchase	✓
App	Users who made the purchase and administrators	✓	✓
Custom reports	Administrators	✓	✓

Each receipt includes the following information:

Transaction ID
Transaction date
Billing details of the location
Billing details of the customer
Customer name
Description of the purchased item
Quantity of the purchased item
Net amount
Tax
Gross amount
Paid Amount
Payable Amount

Once the receipt is created, it cannot be modified. Any updates to billing information, customer name, or resources and services will only be reflected in future receipts for upcoming payments.

Download the receipt

As a user

The user makes a purchase online for a booking, event ticket, or Shop order.
Once the payment is confirmed, the user receives an email confirmation about payment success with a downloadable receipt attached.

Users can download the receipts for both one-off and invoice payments in the app anytime.

Go to the Locations > Membership page and select Billing under the "Personal" section if you are looking for payments made under your personal profile. If you are looking for payments made on behalf of your company, select Billing in the section below with your company name.
Go to Transactions, open the successful transaction, and tap Download Receipt.

As an administrator

Go to Locations > Community and select a user or company.
Go to Billing > Transactions.
Open the successful transaction and tap Download Receipt .

To access the receipt of the nonmember, administrators need to go to Locations > Community > press (...) top right > Nonmembers.

Administrators can also download the PDFs of receipts from custom reports by following these steps:

Administrators go to Locations > Analytics > press Create Report top tight.
In the "Report Type," select "Transactions" type.
Select the time range, the company, the payment method, the "Paid" transaction status, and press Download.
Open the report in Excel, Google Sheets, or any other app that supports the CSV file format and find the "Receipt PDF" column.
Click on the link to the receipt you want to download from the "PDF" column, and the PDF will be automatically downloaded.

Invoices marked as paid externally do not have the receipt generated.

Create custom reports

View and manage user or company billing

Add users' and companies' billing details

Export invoices and receipts for the accounting app

Understand and manage nonmembers