Spacebring app is designed to empower your users to handle their bookings, payments, and booking management independently through our self-service features. However, our app is also highly adaptable and can be customized to meet your specific requirements. For instance, if you need to restrict user access to booking certain resources, our app offers a feature called "Booking permissions" to accommodate this need.
Prerequisites:
To ensure proper management of the booking application, it is crucial to fulfill the following requirements:
Go to the Location > Settings > Support page > and set the "Public" visibility, so all users can submit booking applications and see administrators' replies to their applications.
Enable push notifications for your app and select the responsible support manager on the Support page, to avoid missing any notifications about booking application.
Understand booking permissions ability for each resource
Administrators can manage following resources with booking permissions.
Resource | Ability |
Rooms | ✓ |
Desks | ✓ |
Parking lots | ✓ |
Office | ✓ |
Configure booking permissions
Go to the Settings page > select the resource page you want to configure booking permission for.
Add or edit a chosen resource and configure the "Visibility" and "Booking" permissions for the resource that require administrator verification. The "Visibility" permission determines who can see a resource and the "Booking" permission determines who can book a resource immediately. When configuring booking permission, administrator should choose an appropriate user role. Understand user roles.
Once the permissions are configured, press
Save.
For example, if the "Visibility" permission is "Public" and the "Booking" permission is "Location Members", it means that everyone can view your resource but only location members can book it independently. Other users can apply for the booking.
How users apply for a booking
Go to the page with a required resource in your app.
Select the necessary resource, date and time and press
Apply.
If the Support page is disabled in the location or doesn't have "Public" visibility, users see the "No permission to complete the action" error and cannot apply.
How administrators manage booking applications
Once the user submits a booking application, a new ticket appears on the Support page. The administrators manage the support ticket and can request any necessary verification documents or communicate with the user via the ticket.
If the booking is approved, click on the user's name in the support ticket to invite them as a member to the app and allow to book the necessary resource and make the payment or issue a one-off invoice for the booking to them.
Use Cases
Rooms | Restricting room booking permissions is perfect for:
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Desks | Restricting desk booking permissions is perfect for:
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Parking lots | Restricting parking booking permissions is perfect for:
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Offices | Restricting offices booking permissions is perfect for:
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