By integrating with the Brivo access control solution, your app automates physical access to the premises.
Brivo is a distinct company not affiliated with us. For any inquiries regarding Brivo solutions, services, or pricing, please reach out to Brivo directly. We do not have the authority to provide information or support on behalf of Brivo.
Prerequisites
To enable Brivo integration with your app, make sure you've completed the following prerequisites:
Have an active Spacebring subscription with an Essential or higher plan.
Have your Brivo account set up with all locks configured and added to access groups created exclusively for your app.
Reusing existing access groups you have previously configured for other applications will result in errors.
3. Have access credentials to your Brivo account and Brivo developer portal.
Enable the Brivo integration
Open your app and go to the Locations > Settings page > Brivo.
Press
Connectand log in to your Brivo account. Enter your Brivo Admin ID in the "Username" field and password.Upon logging in, press
Connectin the "Account" section and enter the API key from your Brivo developer portal to connect your Brivo account to the app.
You can connect a separate Brivo account to each location in your app.
Configure access for Brivo
The integration between Brivo and your app allows granting access based on the following conditions:
Subscription
Room booking
Desk booking
To configure access for Brivo, you need to set up access groups for rooms, desks, and plans inside the app and set up credentials for users in the Brivo dashboard.
Set up access groups inside the app
Access for subscriptions
To automate access for members with active subscriptions, do the following:
Navigate to Locations > Settings > Plans.
Create or edit a plan and select the desired Brivo access group in the "Access" section.
Create a subscription manually or let users sign up for plans by themselves.
To grant access to your existing members, edit their subscriptions and choose the Brivo access groups in them.
Access for room bookings
To automate access for meeting room reservations, do the following:
Navigate to Locations > Settings > Rooms.
Add or edit a room > select the appropriate Brivo group in the "Access" section and press
Save.
Access for desk bookings
To automate access for desk reservations, do the following:
Navigate to Locations > Settings > Desks.
Add or edit a desk > select the appropriate Brivo group in the "Access" section and press
Save.
Set up credentials for users in the Brivo dashboard
Granting Brivo access to the user depends on whether they are your new customer with no Brivo credential (mobile pass or card) assigned or the existing customer for whom you already assigned a credential in Brivo.
For customers without Brivo credentials, once you notice a new booking or sign-up for a plan on the Notifications page in the app, navigate to your Brivo dashboard, find the synchronized user, and assign a credential (a mobile pass or a card) to them.
Assigning a credential to a user is required only once. The credential is necessary for the user to unlock the doors through the Brivo app. Once a credential is assigned, access will be granted to the user automatically based on the access groups in their bookings or subscriptions.
For customers with already assigned Brivo credentials, no action is required.
How Brivo integration works
User synchronization to Brivo
The users qualifying for access are auto-synchronized to the necessary access groups in your Brivo dashboard. The following information is synchronized:
Full Name
Email
Access for subscriptions
Users who are new to Brivo and for whom you assigned a credential will receive an email invitation from the platform to download the Brivo app and activate their mobile pass. The existing users who already have a mobile pass set up in their Brivo account will not receive the account setup email.
When a user gets a subscription (either created by an administrator or through self-sign-up), they will be added to a specific access group for as long as their subscription is active.
The subscription remains active from its start date until its end or cancellation date, regardless of the payment status of the member's invoices. To revoke access from the member, schedule a subscription end or cancel it.
If a subscription is created for a company, all users in the company will be invited to use Brivo. If a user's or company's subscription is canceled or expires, their access to Brivo will be automatically revoked.
Access for rooms
Members and nonmembers who book a room will have access to the predetermined access group for the duration of the booking. Additionally, room booking invitees will also be granted access. Users will have a 30-minute grace period before and after the booking time. Below is an example of how access is provided:
Room booking date & time | Access to the predetermined access group |
1/8/2024 12 PM - 4 PM | 1/8/2024 11:30 AM - 4:30 PM |
5/12/2024 9:30 AM - 11:30 AM | 5/12/2024 9:00 AM - 12 PM |
Access for desks
Members and nonmembers who book a desk will be granted access until their bookings ends. Users will have a 30-minute grace period before and after the booking time.
For location members, the desk booking end time is determined by your default location schedule. Below is an example of how access is provided:
Default schedule | Desk booking date | Access to the predetermined access group |
9 AM - 7 PM | 1/8/2024 | 1/8/2024 8:30 AM - 7:30 PM |
10:30 AM - 9:30 PM | 12/10/2024 | 12/10/2024 10 AM - 10 PM |
For network members and nonmembers, the desk booking end time is determined by your public location schedule.
Public schedule | Desk booking date | Access to the predetermined access group |
10 AM - 4 PM | 2/6/2024 | 2/6/2024 9:30 AM - 4:30 PM |
12:30 PM - 6:30 PM | 15/9/2024 | 15/9/2024 12 PM - 7 PM |
Using this integration is only available on specific plans.