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Automate access with Brivo
Updated over 2 weeks ago

By integrating with the Brivo access control solution, Spacebring automates physical access to the premises.

Brivo is a distinct company not affiliated with us. For any inquiries regarding Brivo solutions, services, or pricing, please reach out to Brivo directly. We do not have the authority to provide information or support on behalf of Brivo.

Prerequisites

To enable Brivo integration with Spacebring, make sure you've completed the following prerequisites:

  1. Have an active Spacebring subscription with an Essential or higher plan.

  2. Have your Brivo account set up with all locks configured and added to access groups created exclusively for Spacebring.

Reusing existing access groups you have previously configured for other applications will result in errors.

3. Have access credentials to your Brivo account and Brivo developer portal.

Enable the Brivo integration

  1. Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name.

  2. Find Brivo integration page > press Connect and log in to your Brivo account. Enter your Brivo Admin ID in the "Username" field and password.

  3. Upon logging in, press Connect in the "Account" section and enter the API key from your Brivo developer portal to connect your Brivo account to Spacebring.

You can connect a separate Brivo account to each location in Spacebring.

Configure access for Brivo

The integration between Brivo and Spacebring allows granting access based on the following conditions:

  • Subscription

  • Room booking

  • Desk booking

  • Parking booking

To configure access for Brivo, you need to set up access groups for rooms, desks, parking lots, and plans inside Spacebring and set up credentials for users in the Brivo dashboard.

Set up access groups inside Spacebring

Access for subscriptions

To automate access for members with active subscriptions, open Spacebring and do the following:

  1. Navigate to Billing > Plans.

  2. Create or edit a plan and select the desired Brivo access group in the "Access" section.

  3. Create a subscription manually or let users sign up for plans by themselves.

To grant access to your existing members, edit their subscriptions and choose the Brivo access groups in them.

Access for room bookings

To automate access for meeting room reservations, open Spacebring and do the following:

  1. Navigate to Resources > Rooms.

  2. Add or edit a room > select the appropriate Brivo group in the "Access" section and press Save.

Access for desk bookings

To automate access for desk reservations, open Spacebring and do the following:

  1. Navigate to Resources > Desks.

  2. Add or edit a desk > select the appropriate Brivo group in the "Access" section and press Save.

Access for parking bookings

To automate access for parking reservations, open Spacebring and do the following:

  1. Navigate to Resources > Parking.

  2. Add or edit a parking lot > select the appropriate Brivo group in the "Access" section and press Save.

Set up credentials for users in the Brivo dashboard

Granting Brivo access to the user depends on whether they are your new customer with no Brivo credential (mobile pass or card) assigned or the existing customer for whom you already assigned a credential in Brivo.

  • For customers without Brivo credentials, once you notice a new booking or sign-up for a plan on the Notifications page in Spacebring, navigate to your Brivo dashboard, find the synchronized user, and assign a credential (a mobile pass or a card) to them.

Assigning a credential to a user is required only once. The credential is necessary for the user to unlock the doors through the Brivo app. Once a credential is assigned, access will be granted to the user automatically based on the access groups in their bookings or subscriptions.

  • For customers with already assigned Brivo credentials, no action is required.

How Brivo integration works

User synchronization to Brivo

The users qualifying for access are auto-synchronized to the necessary access groups in your Brivo dashboard. The following information is synchronized:

  • Full Name

  • Email

Access for subscriptions

Users who are new to Brivo and for whom you assigned a credential will receive an email invitation from the platform to download the Brivo app and activate their mobile pass. The existing users who already have a mobile pass set up in their Brivo account will not receive the account setup email.

When a user gets a subscription (either created by an administrator or through self-sign-up), they will be added to a specific access group for as long as their subscription is active.

The subscription remains active from its start date until its end or cancellation date, regardless of the payment status of the member's invoices. To revoke access from the member, schedule a subscription end or cancel it.

If a subscription is created for a company, all users in the company will be invited to use Brivo. If a user's or company's subscription is canceled or expires, their access to Brivo will be automatically revoked.

Access for rooms, desks, and parking

Members and nonmembers who book a room, desk, or parking space will have access to the predetermined access group for the duration of the booking. Additionally, room booking invitees will also be granted access.

Users will have a 30-minute grace period before and after the booking time. Below is an example of how access is provided:

Booking date & time

Access to the predetermined access group

1/8/2024 12 PM - 4 PM

1/8/2024 11:30 AM - 4:30 PM

5/12/2024 9:30 AM - 11:30 AM

5/12/2024 9:00 AM - 12 PM

Using this integration is only available on specific plans.

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