By integrating with the Brivo access control solution, Spacebring automates physical access to the premises.
Brivo is a distinct company not affiliated with us. For any inquiries regarding Brivo solutions, services, or pricing, please reach out to Brivo directly. We do not have the authority to provide information or support on behalf of Brivo.
Prerequisites
To enable Brivo integration with Spacebring, make sure you meet these requirements:
Have an active Spacebring subscription with an Essential or higher plan.
Have your Brivo account set up with all locks configured and added to access groups created exclusively for Spacebring.
Reusing existing access groups you have previously configured for other applications will result in errors.
3. Have access credentials to your Brivo account and Brivo developer portal.
Connect the Brivo integration
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name.
Find Brivo integration page. On this page, you'll also see two helpful buttons:
About: For general information about the integration.Docs: For detailed instructions on connecting and configuring.
Press
Connect.Log in to your Brivo account.
When logging in, in the "Username" field, you need to enter your Brivo Admin ID.
4. Upon logging in, press Connect in the "Account" section, and enter the API key from your Brivo developer portal to connect your Brivo account to Spacebring.
You can connect a separate Brivo account to each location in Spacebring.
Configure access for Brivo
The integration between Brivo and Spacebring allows granting access based on the following conditions:
Subscription
Room booking
Desk booking
Office booking
Equipment booking
Parking booking
To configure access for Brivo, you need to set up access groups for resources and plans inside Spacebring and set up credentials for users in the Brivo dashboard.
Set up access groups inside Spacebring
Access for subscriptions
To automate access for subscriptions, open Spacebring and do the following:
Navigate to Billing > Plans.
Create or edit a plan and select the desired Brivo access group in the "Access" section.
Create a subscription manually or let users sign up for plans by themselves.
To grant access to your existing members, edit their subscription and choose the Brivo access group. Adding or editing access takes effect immediately.
Access for resource bookings
To automate access for resource bookings, do the following:
Navigate to Resources > Rooms, Desks, Offices, Parking, or Equipment page.
Add or edit a resource > select the desired Brivo group in the "Access" section and press
Save.
Access is granted for all future bookings only if an access group is selected or edited for the resource before the booking starts. If the booking has already begun, updated access will not be granted.
Set up credentials for users in the Brivo dashboard
Granting access through Brivo depends on whether the user is new (without a credential) or already has a credential (mobile pass or card) assigned in the Brivo system.
For users without Brivo credentials:
When you see a new booking or plan sign-up on the Notifications page in Spacebring, go to your Brivo dashboard, locate the synced user, and assign them a credential (mobile pass or card).
This step is only required once per user. The credential allows unlocking doors via the Brivo app. After it’s assigned, access will be granted automatically according to the access groups tied to their bookings or subscriptions.
For users with existing Brivo credentials:
No action is needed—access will be managed automatically.
How Brivo integration works
User synchronization to Brivo
Users who qualify for access—based on either a subscription or a booking—are automatically synced to your Brivo dashboard with the following details:
Full name
Email
Users who are new to Brivo and for whom you assigned a credential will receive an email invitation to download the Brivo app and activate their mobile pass. Existing users who already have a mobile pass set up in their Brivo account will not receive this email.
Access based on subscriptions
When a user obtains a subscription—whether by self-sign-up or admin allocation—they are added to a specific access group for as long as their subscription is active.
The subscription remains active from its start date until its end or cancellation date, regardless of the payment status of the member's invoices. To revoke access, schedule a subscription end, or cancel it.
When a subscription is created for a company, all users within that company are invited to use Brivo. If the company’s subscription is canceled or expires, Brivo access for all associated users will be revoked.
Access based on bookings
Users who make a booking are granted access to the designated access group for the entire duration of their booking. Additionally, any invitees to the room booking will also receive access.
Users will have a 30-minute grace period before and after the booking time:
Booking date & time | Access to the predetermined access group |
1/8/2024 12:00 PM - 4:00 PM | 1/8/2024 11:30 AM - 4:30 PM |
5/12/2024 9:30 AM - 11:30 AM | 5/12/2024 9:00 AM - 12:00 PM |
Disconnect the Brivo integration
To disconnect Brivo, follow these steps:
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name > Brivo.
Press
Disconnectand confirm your choice.
When the integration is disconnected, access will not be granted for future bookings or subscriptions. Any access already granted remains active and must be revoked manually through the Brivo dashboard.