By integrating with the Brivo access control solution, Spacebring automates physical access to the premises. Users can unlock doors directly from the Access page in the member web portal.
Brivo is a distinct company not affiliated with us. For any inquiries regarding Brivo solutions, services, or pricing, please reach out to Brivo directly. We do not have the authority to provide information or support on behalf of Brivo.
Prerequisites
Before connecting Brivo to Spacebring, ensure the following:
Have an active Spacebring subscription with an Essential or higher plan.
Have your Brivo account set up.
Add all the necessary locks under a single Site in Brivo.
Create separate access groups in Brivo specifically for Spacebring and add all the necessary locks to them.
Reusing access groups you configured for other systems or apps may result in errors.
3. Have access credentials to your Brivo account and Brivo developer portal.
Connect the Brivo integration
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name.
Find Brivo integration page. Press
Connectand log in to your Brivo account.
When logging in, in the "Username" field, you need to enter your Brivo Admin ID.
3. Upon logging in, press Connect in the "Account" section, and enter the API key from your Brivo developer portal to connect your Brivo account to Spacebring.
4. In the "Access" section, set the visibility of the Access page in your member web portal and mobile app. Understand visibility settings
To allow eligible nonmembers to open doors when they make a booking, choose "Public" visibility.
5. Select the Brivo Site where you've added all the relevant locks. Eligible users will see and unlock these locks via the Access page.
You can connect a separate Brivo account to each location in Spacebring.
Configure the Brivo integration
The integration between Brivo and Spacebring allows granting access based on the following conditions:
Subscription
Room booking
Desk booking
Office booking
Equipment booking
Parking booking
Access for subscriptions
To automate access for subscriptions, open Spacebring and do the following:
Navigate to Billing > Plans.
Create or edit a plan and select the desired Brivo access group in the "Access" section.
Create a subscription manually or let users sign up for plans by themselves.
To grant access to your existing members, edit their subscription and choose the Brivo access group. Adding or editing access takes effect immediately.
Access for resource bookings
To automate access for resource bookings, do the following:
Navigate to Resources > Rooms, Desks, Offices, Parking, or Equipment page.
Add or edit a resource > select the desired Brivo group in the "Access" section and press
Save.
Access is granted for all future bookings only if an access group is selected or edited for the resource before the booking starts. If the booking has already begun, updated access will not be granted.
How Brivo integration works
Access based on subscriptions
When a user obtains a subscription—whether by self-sign-up or admin allocation—they are automatically synced to a specific Brivo access group selected in their plan for as long as their subscription is active.
When a subscription is created for a company, all users within that company are synced to Brivo and granted access.
When the customer's subscription is canceled or expires, access is automatically revoked.
The subscription remains active from its start date until its end or cancellation date, regardless of the payment status of the member's invoices. To revoke access, schedule a subscription end, or cancel it.
Access based on bookings
Users who make a booking are granted access to the access group designated in the room/desk/office settings for the duration of their booking, with a 30-minute grace period before and after the booking time.
Additionally, any invitees to the room booking also receive access.
Booking date & time | Access to the predetermined access group |
1/8/2024 12:00 PM - 4:00 PM | 1/8/2024 11:30 AM - 4:30 PM |
5/12/2024 9:30 AM - 11:30 AM | 5/12/2024 9:00 AM - 12:00 PM |
How users unlock doors
Users who have an active subscription or booking go to the member web portal > Access page.
They see the locks they are eligible to access based on the access group in their booking or subscription.
Tap the lock to unlock the door.
Opening doors directly via Spacebring is currently available to users through the member web portal, and will be available in the member mobile app in the next app version.
If a user has previously unlocked doors via the Brivo mobile app, they will see a message on the Access page instead of the list of locks, indicating that they already have a Brivo Mobile Pass. To begin unlocking doors via the Spacebring member web portal, the user must click Remove Mobile Pass on that page. Once removed, the locks will become accessible to the user.
Disconnect the Brivo integration
To disconnect Brivo, follow these steps:
Go to Spacebring > Integrations page by pressing the menu (...) next to the location's name > Brivo.
Press
Disconnectand confirm your choice.
When the integration is disconnected, access will not be granted for future bookings or subscriptions. Any access already granted remains active and must be revoked manually through the Brivo dashboard.