When a customer subscribes to rent a resource long-term—such as a private office or a dedicated desk—that resource is assigned to them. This marks it as occupied and prevents other customers from booking or renting it.
Assign resources to customers for rental
Set up your desks, offices, or other resources with rental pricing.
Create subscriptions for new tenants or let customers sign up for rentals themselves.
Choose the appropriate assignment type.
Entire resource
Use it when:
The customer rents the whole resource, such as:
A private office
A meeting room
A parking lot rented entirely by one company
The resource must be hidden from others. Only the assigned customer can see it.
A company rents a full resource (e.g., an office or desk), and their employees book seats internally (hybrid office setup).
Quantity of seats/spaces/items
Use it when:
The customer rents part of a shared resource, such as:
1 dedicated desk in a 10-desk zone
3 parking spaces in a 20-space lot
With this assignment type, customers don't book their seat(s) during their subscription period; they're reserved for the customer.
You want the resource to remain visible to others even when fully occupied.
In this case, leave the “Entire resource” option off and assign the maximum quantity instead.
The resource will appear with the “Fully occupied” label, allowing others to express interest for future availability.
How resources assigned by seats appear to others:
Users see the the reduced resource availability (e.g., 7/10 available).
When capacity reaches zero, it remains visible with a “Fully occupied” label.
Rooms can only be assigned entirely.
Track all rentals on the Assignments page
Go to Resources > Assignments.
The Assignments page gives you a consolidated overview of:
Resources rented by customers
Resources available for rental
How to read the Assignments timeline
Each resource appears with one or more bars labeled with customer names.
Thicker bars indicate entire resource assignments.
Thinner bars indicate a partial assignments.
The number of seats is shown next to the custome name
If no seat count appeaars on the thin bar, it means 1 seat is assigned.
Each resource shows its total capacity, so you can quickly assess remaining availability.
Unassigned resources appear without any bars.
Interactions:
Hover over a bar to see the rental period. It is shown based on the customer's subscription item dates.
For subscriptions with no end date set, the assignment shows as indefinite.
Click a bar to open the customer's profile and manage the resource assignment in their subscription.
Click a resource to view its details.
Filters:
Use the date picker to check availability for a specific period.
Use the “Resource” dropdown to filter by resource type — view all resources or narrow down to:
Offices
Dedicated desks
Hot desks
Rooms
Parking lots
Equipment
The Assignments page is for tracking long-term rentals only — it does not include bookings.
Floor plan view
If you have the Floor plans add-on, switch to "Floors" to see the occupancy visually on floor plans.
Use "Date" or “Resource” filters to check availability for a specific period or a specific resource type.
You can also view real-time availability and current assignments for each resource directly on the Resources pages.
FAQs
Why do I see the error "Assignments conflict with other assignments" when creating a subscription for the customer?
Why do I see the error "Assignments conflict with other assignments" when creating a subscription for the customer?
There are several reasons why you see this error message:
One or more resources you've added to the customer's subscription are already assigned to another customer for the same dates or with a different assignment type (entire VS by seat).
To fix this:
Go to Resources > Assignments.
Find the resource in question to check:
Which customer it's assigned to
The assignment dates
The type of assignment
Tip:
Wide bars = Entire resource assignments
Narrow bars = Assignments by seats
To fix the conflict:
Choose a different resource for your new customer.
Go to the profile of the customer who currently rents this resource and remove this resource from their subscription items or adjust its dates.
If the resource is assigned by seat, assign the resource to the new customer by seat as well.
How do I remove resource assignments?
How do I remove resource assignments?
Go to the Resources > Assignments page or to Rooms, Desks, Offices, Parking, or Equipment pages.
Find the resource in question to check which customer it's assigned to.
Go to the Customers page.
Open the profile of the customer who currently rents this resource.
Edit their subscription and remove this resource from their subscription items, or adjust the item's rental dates to assign it to a new customer for other dates.
Can I view room and desk bookings on the Assignments timeline?
Can I view room and desk bookings on the Assignments timeline?
One-off bookings, used for short-term or day-specific use, are not displayed on the Assignments timeline. These can be tracked on respective resource pages or through Analytics and custom reports.